Business Development Manager

Care I Wish; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Travel expenses covered

On-site parking

Professional development

Job summary

Care I Wish is seeking a driven Business Development Manager in Adelaide, South Australia. You will grow the participant base, build strong stakeholder relationships, and drive the end-to-end sales pipeline within the NDIS space.

The role emphasizes discovery sessions, onboarding, and close collaboration with HR and operations to align participant needs with suitable properties and co-residents.

Qualifications

• 1+ years experience in the NDIS framework.
• Experience in business development and lead generation.
• Experience coordinating participant onboarding.

Responsibilities

• Lead Discovery Sessions to convert enquiries into participants and create detailed profiles.
• Collaborate with MD and operations to match participants with properties and co-residents.
• Build relationships with allied health teams and NDIs stakeholders to generate referrals.
• Own end-to-end onboarding pipeline including drafting agreements and onboarding training.
• Manage documentation and CRM data to ensure smooth prospect-to-participant transition.
• Coordinate Care Team Meetings and tailor support teams for each client plan.
• Support new residential site setups and assist with property inspections.

Skills

Business development

Lead generation

Onboarding

Education

Disability/Allied Health qualification

Social Work qualification

Job description

Care I Wish is seeking a driven and people-focused Business Development Manager to join our growing team on a full-time basis in Adelaide South Australia. This role is all about growing our participant base, building powerful stakeholder relationships, and driving the end-to-end sales pipeline within the NDIS space.

Key responsibilities

• Lead person-centred Discovery Sessions to convert new enquiries into participants, creating detailed profiles to facilitate the matching and onboarding process
• Drive new business by collaborating with the Managing Director and operations team to match participants with suitable properties and co-residents
• Build and maintain strong relationships with allied health teams, support coordinators, and other NDIS stakeholders to generate referrals and grow the business
• Own the end-to-end participant onboarding pipeline, including drafting Service and Tenancy Agreements and coordinating pre-commencement training
• Manage all documentation, risk assessments, and CRM data entry to ensure a seamless transition from prospect to active participant
• Facilitate Care Team Meetings and collaborate with HR and rostering to build tailored support teams that bring each new client's plan to life
• Support new residential site setups and assist with property inspections to close the loop on participant placements

About you

• Minimum of 1 years' experience working within the NDIS framework
• Minimum of 1 years' experience in business development, lead generation, and participant onboarding
• Sound knowledge of SIL and SDA funding, eligibility criteria, and tenancy arrangements
• Thorough understanding of NDIS Legislation, Guidelines, and Pricing Arrangements
• Familiarity with Positive Behaviour Support, Restrictive Practices, and Rosters of Care
• Excellent written and verbal communication skills with the ability to manage multiple stakeholders confidently
• Keen attention to detail, time management, and problem-solving abilities
• Qualifications in Disability, Social Work, Rehabilitation, or Allied Health are highly desirable

Benefits

• Hybrid working arrangements, two days per week available to work from home
• Flexible hours to suit your lifestyle
• Travel expenses covered so you can focus on building relationships, not costs
• Secure on-site parking for when you're in the office
• Ongoing professional development to grow your career in the NDIS space

About us

Care I Wish is a registered NDIS provider renowned for delivering exemplary, individualised support services. We put participants at the heart of everything we do, engaging them in developing goal-oriented strategies and ensuring the highest standards of service delivery. Our dedicated team is committed to fostering the holistic development of every participant we support, and we're growing fast.

What can I earn as a Business Development Manager