Business Development And Sales Manager

Sydney Opera House; Sydney; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Onsite discounts

5 weeks leave

Health insurance

Development programs

Wellbeing programs

Staff engagement

Job summary

Sydney Opera House in Australia seeks a Business Development and Sales Manager to oversee the relationship management and sales performance for the functions component of the House Venues contract and to develop and implement the sales strategy.

You will optimize revenue by aligning with the Visitor Experience and Engagement portfolio, supervise the sales team, monitor analytics, and coordinate proactive and reactive sales activities with supporting marketing.

Qualifications

• Relevant tertiary qualifications or substantial industry experience, supported by a proven track record in middle management roles.
• Strong knowledge of venue sales and booking processes, with the ability to contribute to sales targets and budget outcomes.
• Demonstrated expertise in function and event delivery, ensuring seamless planning, coordination, and execution.
• Excellent problem-solving, conflict resolution, and decision-making skills in fast-paced operational environments.
• Highly developed organisational, administrative, and time management abilities, with a collaborative approach to working across multidisciplinary teams.

Responsibilities

• Oversee relationship management and sales performance for the functions component of the House Venues contract.
• Develop and implement the sales strategy for Sydney Opera House functions.
• Optimize revenue within the private events venue hire stock by aligning with the Visitor Experience and Engagement portfolio.
• Lead and monitor the sales team, ensuring up-to-date sales analyses drive commercial activity.
• Coordinate proactive and reactive sales activities and marketing support.

Skills

Venue sales

Event delivery

Team leadership

Sales strategy

Budget management

Job description

Job Status

Full Time, Parental Leave (13 months)

Salary

Base salary of $105,855 per annum plus 12% Superannuation Contributions

Applications Close

Monday 7^th September 2026 at 11:55pm

Role Enquiries

[e-mail]

Online Application Support

Frequently Asked Questions

An organisation where diversity of thought and experience is valued, supported and respected.

THE HOUSE

The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it's one of the world's busiest performing arts centres, the nation's premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House's future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone's House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

• Everyone feels welcome here.
• We better understand and connect with the community.
• We are future ready.
• We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE

This role is responsible for overseeing the relationship management and sales performance for the functions component of the House Venues contract, as well as for developing and implementing the sales strategy of Sydney Opera House functions.

The Business Development and Sales Manager will optimise revenue within the private events venue hire 'stock' by aligning with the strategic goals of the Visitor Experience and Engagement portfolio.

Additionally, the role is responsible for overseeing proactive and reactive sales activities, of the sales team. This is done by monitoring and producing up to date sales analysis to help them to identify commercial activities that meet targets, while ensuring supporting marketing activity is being delivered.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

• Relevant tertiary qualifications or substantial industry experience, supported by a proven track record in middle management roles.
• Strong knowledge of venue sales and booking processes, with the ability to contribute to sales targets and budget outcomes.
• Demonstrated expertise in function and event delivery, ensuring seamless planning, coordination, and execution.
• Excellent problem-solving, conflict resolution, and decision-making skills in fast-paced operational environments.
• Highly developed organisational, administrative, and time management abilities, with a collaborative approach to working across multidisciplinary teams.

THE PERKS

• 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
• 5 weeks' annual leave for all ongoing and temporary staff.
• Access to salary packaging and discounted health insurance.
• Access to a range of professional development programs and staff engagement initiatives.
• Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
• Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
• Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
• Working for an organisation committed to the United Nations Sustainable Development Goals and the world's first arts organisation to join the UN's Global Compact, an international sustainability initiative designed to build a better future for us all.
• Complimentary tickets to shows.
• And many more!

EQUITY AND INCLUSION

The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us as [e-mail] to discuss. Even if you think you'd be a great fit, but don't necessarily tick every box in the role description, please get in touch.

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.

NEED TO WORK FLEXIBLY?

We know flexibility means different things to different people, so let us know how we can support you to be your best.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan.

Applications will not be accepted from recruitment agencies.