Head Of Account Management

Everi Pty

Sydney

On-site

AUD 120,000 - 160,000

Full time

14 days+
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Benefits offered by this job

5 weeks' annual leave
Salary packaging and discounted health
Professional development programs

Job summary

The Sydney Opera House is seeking a Senior Events Leader to drive the delivery of outstanding events and account management services in line with its artistic vision and strategic goals. You will lead a team of specialists, building strong relationships with hirers and stakeholders to ensure seamless experiences.

Applicants should have significant leadership and theatre/event management experience, strong budgeting abilities, and a proven track record in managing multiple priorities while

Qualifications

  • Proven leadership experience in building, mentoring and managing teams.
  • Extensive experience in theatre, production and event management across diverse events.
  • Strong project management, budgeting and contracting knowledge.

Responsibilities

  • Lead delivery of outstanding events and event account management services.
  • Foster collaboration, inclusion, and customer excellence with hirers and stakeholders.
  • Manage a team of specialists to deliver seamless experiences.

Skills

Leadership
Event management
Budget management
Contract management
Communication

Job description

Job Description

As a senior leader, you'll drive the delivery of outstanding events and event account management services, ensuring alignment with the Sydney Opera House's artistic vision and strategic goals. Leading a team of dedicated specialists, you'll foster a culture of collaboration, inclusion and customer excellence, building strong relationships with hirers and stakeholders to deliver seamless experiences.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

About the Employer

The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it's one of the world's busiest performing arts centres, the nation's premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House's future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder - on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone's House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

  • * Everyone feels welcome here.
  • * We better understand and connect with the community.
  • * We are future-ready.
  • * We lead and inspire positive change.

The Sydney Opera House give you access to a fantastic range of benefits including:

  • * 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
  • * 5 weeks' annual leave for all ongoing and temporary staff.
  • * Access to salary packaging and discounted health insurance.
  • * Access to a range of professional development programs and staff engagement initiatives.
  • * Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
  • * Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
  • * Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
  • * Working for an organisation committed to the United Nations Sustainable Development Goals and the world's first arts organisation to join the UN's Global Compact, an international sustainability initiative designed to build a better future for us all.
  • * Complimentary tickets to shows.

And many more!

About the Candidate
  • * Proven leadership experience in building, mentoring and managing high-performing teams, with strong skills in communication, negotiation, conflict resolution and resource management.
  • * Extensive experience in theatre, production and event management across a diverse range of events, including corporate, community, government, festival and performing arts programs.
  • * Relevant qualifications and/or significant event management experience, with strong project management skills, attention to detail and the ability to manage multiple priorities and deadlines.
  • * Demonstrated experience managing budgets, financial processes and contracts, with the ability to interpret and implement contractual requirements. Advanced proficiency in event management systems and digital tools, with strong knowledge of the arts sector, industry trends and the broader operating environment.
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