Business Banking Manager, Melbourne

NAB; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

NAB in Melbourne is seeking a Business Banking Manager to lead a high-performing team of Business Bankers and drive meaningful impact for customers. This role emphasizes delivering practical lending solutions, expanding customer relationships, and maintaining rigorous risk and compliance standards.

You will work in a customer-obsessed environment that values collaboration, coaching, and ongoing professional development, with a focus on growing commercial acumen and delivering simple, effective

Qualifications

• Business banking and relationship management experience preferred.
• Excellent interpersonal and communication skills to build trust and rapport with clients and stakeholders with varying levels of financial circumstances.
• Strong risk management acumen and commitment to adhering to policies and procedures.
• Resilience and adaptability to an ever-evolving industry.
• Genuine passion for customer service and extensive customer facing experience.
• Strong financial acumen and commercial judgement.
• Experience in lending and sound ability to read and interpret all aspects of customer financials.

Responsibilities

• Educate customers about their business options, providing sound advice on growth opportunities and risk.
• Assess the economic value and risk potential of new business.
• Identify new referral opportunities.
• Prepare and submit customer lending proposals.
• Ensure our customers feel supported and valued.
• Manage day to day compliance requirements.

Skills

Relationship management

Communication

Risk management

Financial acumen

Customer service

Lending experience

Commercial judgement

Adaptability

Team collaboration

Industry knowledge

Job description

• Build trusted relationships across a diverse portfolio of Business Banking customers in Melbourne
• Broaden your commercial expertise and accelerate your career
• Be part of a high-performing team known for collaboration, coaching and professional development

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Business Banking Manager, Melbourne, you will join a high-performing team of Business Bankers who are driving real impact for customers—focused, empowered, and committed to keeping things simple. If you're ready to make a meaningful difference and grow your career in a supportive, results-driven environment, this is your opportunity.

You’ll make an impact each day by:

• Educate customers about their business options, providing sound advice on growth opportunities and risk.
• Assess the economic value and risk potential of new business.
• Identify new referral opportunities.
• Prepare and submit customer lending proposals.
• Ensure our customers feel supported and valued.
• Manage day to day compliance requirements.

You’ll bring to this role:

• A positive, proactive mindset with a genuine desire to learn, grow and contribute to a high-performing team
• Business banking and relationship management experience preferred.
• Excellent interpersonal and communication skills to build trust and rapport with clients and stakeholders with varying levels of financial circumstances.
• Strong risk management acumen and commitment to adhering to policies and procedures.
• Resilience and adaptability to an ever-evolving industry.
• A genuine passion for customer service and extensive customer facing experience.
• Strong financial acumen and commercial judgement.
• Experience in lending and sound ability to read and interpret all aspects of customer financials.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.