Business Banking Manager

Westpac; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

Westpac is seeking a Business Banking Manager for Bundall, QLD to manage a SME portfolio. You will network with local businesses, understand goals, and deliver banking solutions to help them grow. The role focuses on building relationships, lending, and identifying opportunities across the region to strengthen the portfolio.

In this market, you'll work in a dynamic team, manage risk, and drive customer success with personalised financial solutions and supportive coaching.

Qualifications

• Experience in business banking with solid lending knowledge
• Understanding of credit risk and compliance principles
• A passion for delivering exceptional customer service
• Strong relationship building and stakeholder management skills
• A proactive approach to identifying and winning new business

Responsibilities

• Networking with local businesses and deepening relationships across Bundall, QLD
• Structuring lending deals and identifying opportunities to grow the portfolio
• Understand customer goals and deliver banking solutions to support growth
• Proactively identify new business opportunities and expand the SME portfolio

Skills

Lending knowledge

Credit risk understanding

Relationship building

Stakeholder management

Customer service

Proactive business development

Job description

You'll join a team of like-minded professionals managing a portfolio of Small to Medium Enterprise customers across Bundall, QLD. Working in a full-time capacity, you'll spend your time connecting with local businesses, building relationships, and helping them grow with the right banking solutions.

As the Business Banking Manager for this region, you'll be out in market building strong, meaningful connections with customers, understanding their goals, and supporting them through every stage of their business journey. SME continues to evolve, so you'll play a key role in identifying opportunities, strengthening your portfolio, and delivering solutions that make a real difference.

No two days will look the same. You'll be networking, deepening existing relationships, structuring lending deals, and proactively identifying new business opportunities across Bundall, QLD.

What do I need?

• Experience in business banking with solid lending knowledge
• Understanding of credit risk and compliance principles
• A passion for delivering exceptional customer service
• Strong relationship building and stakeholder management skills
• A proactive approach to identifying and winning new business

Our Promise to You

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to give back to the community by getting involved in our many volunteering initiatives.

We're all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, sustainability and flexibility' section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible