Business Assurance Officer

Equity Trustees Ltd; Melbourne; Híbrido; AUD 95.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted health insurance

Employee wellness program

16 weeks paid parental leave

Great central CBD location

Flexible/hybrid working environment

Descripción de la vacante

Equity Trustees Ltd in Melbourne is seeking a Business Assurance Officer to strengthen risk, quality and client outcomes within Trustee & Wealth Services. In this role you will work with the Senior Manager, Professional Standards to drive QA activities and support audits and compliance initiatives.

You will lead QA program management, perform quality reviews, monitor incidents and findings, and collaborate across Risk, Compliance, Governance and Internal Audit to deliver improved controls and

Formación

• Experience in risk, compliance, governance or audit within financial services.
• Strong analytical skills to interpret data and identify trends.
• Experience conducting QA activities and reporting.
• Knowledge of regulatory requirements in financial services.

Responsabilidades

• Manage and support the TWS Quality Assurance Program and QA Plan
• Conduct quality reviews and control testing across the business
• Monitor incidents, complaints and audit findings for trends
• Assist with remediation and strengthening operational controls
• Prepare reporting and insights for management committees
• Support risk, compliance and governance activities across TWS
• Collaborate with stakeholders including Enterprise Risk and Internal Audit
• Contribute to process improvements affecting client and risk outcomes
• Support development and implementation of policies and quality frameworks

Conocimientos

Risk management

Quality assurance

Governance

Audit

Data analysis

Descripción del empleo

Help strengthen quality, risk and client outcomes across Trustee & Wealth Services.

21st September, 2026

At EQT, we're committed to helping our clients protect, grow and manage their wealth with confidence. As our Business Assurance Officer, you'll play an important role in supporting a strong risk and quality culture across our Trustee & Wealth Services (TWS) business.

Working closely with the Senior Manager, Professional Standards, you'll help drive quality assurance activities, identify opportunities for continuous improvement, support audit and compliance initiatives and provide valuable insights that strengthen operational performance and client outcomes.

This is an opportunity to join a collaborative team where your work will have a visible impact on governance, risk management and service excellence.

What you’ll do:

• Managing and supporting the TWS Quality Assurance Program and annual QA Plan
• Conducting quality reviews, control effectiveness testing and thematic reviews across the business
• Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities
• Assisting with remediation activities and strengthening operational controls
• Preparing reporting and insights for management committees and senior leaders
• Supporting risk, compliance and governance activities across TWS
• Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions
• Contributing to process improvement initiatives that enhance client, risk and operational outcomes
• Supporting the development and implementation of policies, procedures and quality frameworks

21st September, 2026

At EQT, we're committed to helping our clients protect, grow and manage their wealth with confidence. As our Business Assurance Officer, you'll play an important role in supporting a strong risk and quality culture across our Trustee & Wealth Services (TWS) business.

Working closely with the Senior Manager, Professional Standards, you'll help drive quality assurance activities, identify opportunities for continuous improvement, support audit and compliance initiatives and provide valuable insights that strengthen operational performance and client outcomes.

This is an opportunity to join a collaborative team where your work will have a visible impact on governance, risk management and service excellence.

What you’ll do:

• Managing and supporting the TWS Quality Assurance Program and annual QA Plan
• Conducting quality reviews, control effectiveness testing and thematic reviews across the business
• Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities
• Assisting with remediation activities and strengthening operational controls
• Preparing reporting and insights for management committees and senior leaders
• Supporting risk, compliance and governance activities across TWS
• Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions
• Contributing to process improvement initiatives that enhance client, risk and operational outcomes
• Supporting the development and implementation of policies, procedures and quality frameworks

What you’ll need to succeed:

You’ll bring experience in risk, compliance, quality assurance, governance or audit within a financial services environment and enjoy working with stakeholders to improve processes and outcomes.

We’re looking for someone who has:

• Experience in financial services, ideally within risk, compliance, governance, audit or quality assurance
• Strong analytical skills and the ability to interpret data, identify trends and provide meaningful insights
• Experience undertaking quality assurance activities, reviews and related reporting
• Knowledge of financial services regulatory requirements and the broader regulatory environment

What we offer:

• A warm, open, and supportive culture
• An attractive remuneration package, including reward and recognition programs
• An employee wellness program, including discounted health insurance and an employee assistance program
• A workplace volunteering and giving program to enable you to help others in the community
• Discounted tax and estate planning services
• 16 weeks paid parental leave for the primary carer
• Great central CBD location, modern office fit-out and end-of-trip facilities
• Flexible/hybrid working environment

About Us - Trusted Since 1888

Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for. We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career. Equity Trustees is over 145 years strong - and growing.