Business Analyst - Transformation & Process Design

Chubb; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

Chubb in Sydney is seeking a Business Analyst to help shape business and systems solutions within the Commercial Insurance Transformation program. You will collaborate with multiple squads, technical teams and business stakeholders to translate needs into clear requirements and practical designs.

The role focuses on improving existing processes, rethinking workflows, and supporting change across underwriting and operations.

Qualifications

• Discovery, requirements gathering, and analysis.
• Document data mappings and artefacts.
• Define functional and non-functional requirements.
• Map current- and future-state processes.
• Engage stakeholders and drive change.

Responsibilities

• Lead discovery activities to understand problems and opportunities.
• Elicit and document requirements across stakeholders.
• Define capabilities with functional and non-functional needs.
• Map current and future processes to improve workflows.
• Translate needs into solution designs and artefacts.
• Collaborate with delivery and technical teams.
• Facilitate workshops and drive stakeholder consensus.
• Support implementation and change impact assessment.

Skills

Discovery

Requirements

Solution design

Stakeholder management

Agile/hybrid

Tools

Jira

Confluence

Job description

Chubb in Sydney is seeking a Business Analyst to help shape business and systems solutions within the Commercial Insurance Transformation program. You will collaborate with multiple squads, technical teams and business stakeholders to translate needs into clear requirements and practical designs.

The role focuses on improving existing processes, rethinking workflows, and supporting change across underwriting and operations.