Business Analyst

Canopius; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Canopius is seeking an experienced Business Analyst to join the Operations team in Sydney or Melbourne, shaping high-impact transformation that improves how the business operates and delivers on its strategic ambition.

You will collaborate with stakeholders across teams, translating business needs into actionable requirements and user stories, with technology as an enabler. This role offers variety and opportunities to deepen analysis skills in a forward-thinking delivery environment.

Qualifications

• Experience as a Business Analyst in the insurance market or similar financial services environment.
• Strong data analysis, data quality, data governance and reporting concepts.
• Excellent communication and interpersonal skills with stakeholders at all levels.
• Proven ability to elicit requirements and create artefacts; capable of influencing decisions.

Responsibilities

• Drive analysis for business transformation and operational improvement across multiple teams.
• Facilitate workshops to uncover needs, map processes, identify pain points and opportunities.
• Challenge assumptions and translate strategy into actionable requirements and user stories.
• Collaborate with Change, Technology, Data and Business Architecture to design robust business solutions.
• Provide data-driven insights to support business cases, options analysis and recommendations.
• Support delivery from ideation through to adoption and training activities.

Skills

Business Analysis

Business Partnering

Business Process Improvement

Change Management

Design Thinking

Issue Resolution

KPI/Metric Design

Process Design

Requirements Analysis

Requirements Management

Technical Documentation

Insurance Domain Knowledge

Job description

Job Description

Description

Canopius is a growing global specialty insurer known for its expertise, collaborative culture and practical innovation. We’re looking for an experienced Business Analyst to join our Operations team based in Sydney or Melbourne, shaping high‑impact transformation that improves how the business operates and delivers on our strategic ambition.

You’ll work on initiatives that really matter to the business, sitting at the heart of our delivery model. You will collaborate with stakeholders across multiple teams as a trusted delivery partner and help influence the change you deliver from idea through to implementation.

You will play a key role in defining problems, identifying opportunities and translating business needs into actionable requirements, with technology as an enabler, not a starting point. You will work on a range of initiatives from incremental process improvements and small enhancements to complex, multi‑year strategic change programmes.

If you’re a Business Analyst who enjoys variety and wants to play an active role in shaping change then this role is ideal for you. It’s a great opportunity to deepen your analysis skills, broaden your exposure and make a visible difference in a supportive, forward‑thinking delivery environment.

Key Responsibilities

• Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency.
• Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement.
• Confidently challenge thinking and assumptions to establish clarity and influence direction.
• Work closely with internal teams to translate strategic vision and goals into clear, actionable requirements and user stories.
• Collaborate with colleagues across Change, Technology, Data and Business Architecture to design business solutions and robust processes that genuinely improve business outcomes and ways of working.
• Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations.
• Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities.
• Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes.
• Champion efficient and effective business analysis, continuously improving capabilities and ways of working.
• Leverage data platforms and analytical tools (e.g. Databricks, Power BI, SQL) to support decision-making, process improvement and business transformation outcomes.
• Work with Data/ Technology teams to define data requirements, support data quality initiatives and ensure business requirements are accurately reflected in reporting and analytics solutions.
• And other ad hoc duties as required

Skills & Qualifications

• Business Analysis
• Business Partnering
• Business Process Improvement
• Change Management
• Design Thinking
• Issue Resolution
• KPI/Metric Design
• Process Design
• Requirements Analysis
• Requirements Management
• Technical Documentation
• Business Analyst experience in the insurance market (preferable)or comparable general Insurance/financial services environment.
• Strong understanding of data analysis, data quality, data governance and reporting concepts.
• Knowledge of insurance systems and processes across underwriting, claims, policy administration and policy documentation preferred.
• Proficiency in requirements elicitation and the creation of associated analysis artefacts.
• Excellent communication and interpersonal skills, able to build effective working relationships with stakeholders at all levels.
• Attestable capability to challenge, negotiate and influence to achieve the best business outcomes.
• Demonstrable Business Analyst skills including analytical and critical thinking, problem solving, attention to detail and prioritisation.
• Experience of successful project/programme delivery in a fast-paced Agile, waterfall or hybrid environment.
• Ability to use initiative and take ownership for the successful completion of analysis activities.
• International Institute of Business Analysis or proven equivalent experience.