Business Analyst - Transformation & Data in Local Government

Fraser Coast Regional Council; Melbourne; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements incl. Wf

Study assistance program

Novated leasing

Paid maternity and paternity leave

Paid emergency services leave

Uniform subsidy

Years of service rewards

24/7 access to Employee Assistance

Résumé du poste

Fraser Coast Regional Council is seeking an experienced Business Analyst to drive business improvement, process optimisation, data-informed decision-making and organisational change across our Water and Waste Services Directorate.

You will work closely with operational teams and leaders to improve systems, streamline processes and unlock capacity for growth, helping shape the future delivery of essential community services.

Qualifications

• Experience leading business transformation and continuous improvement initiatives through process optimisation, digital enablement and benefits realisation.
• Strong analytical and problem-solving skills, including the ability to interpret data across operations, finance, customers and performance.
• Experience preparing reports, business cases, recommendations, and executive presentations.
• Ability to manage and engage a diverse range of stakeholders including operational staff, managers, executives, customers, consultants and contractors.
• Experience delivering large-scale projects, change initiatives, and/or business systems implementations or enhancements.

Responsabilités

• Lead business improvement initiatives through process mapping, value chain analysis, workflow reviews, and continuous improvement activities.
• Facilitate workshops and stakeholder engagement to identify business needs, challenges, and opportunities.
• Analyse operational, financial, customer, and performance data to support strategic and operational decision-making.
• Drive organisational change by building capability, engaging teams, and supporting implementation of improved ways of working.
• Evaluate and enhance business systems, digital solutions, information management practices, and automation opportunities.
• Contribute to strategic projects, service reviews, business cases, and improvement programs.

Connaissances

Business process improvement

Data analysis

Stakeholder engagement

Change management

Report writing

Formation

Bachelor's degree in Business, Commerce, Economics, Information Systems, Engineering, Project Management, Public Administration

Description du poste

Fraser Coast Regional Council is seeking an experienced Business Analyst to drive business improvement, process optimisation, data-informed decision-making and organisational change across our Water and Waste Services Directorate.

You will work closely with operational teams and leaders to improve systems, streamline processes and unlock capacity for growth, helping shape the future delivery of essential community services.