Business Analyst – Process Improvement (Remote)

Fraser Coast Regional Council; Hervey Bay; Hybrid; AUD 114,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

9-day fortnight

Flexible working arrangements (work //

Job summary

Fraser Coast Regional Council in Hervey Bay is seeking an experienced Business Analyst to drive business improvement, process optimisation, and data-driven decision making across Water and Waste Services. You will partner with operational teams and leaders to streamline processes and unlock capacity for growth.

You’ll lead workshops, map workflows, analyse performance data, and support organisational change while enhancing information management and digital solutions.

Qualifications

• Demonstrated experience leading business transformation and continuous improvement initiatives with digital enablement.
• Strong analytical and problem solving skills, including interpretation of operational and financial data.
• Experience preparing reports, business cases, recommendations, and presentations for management and executive audiences.
• Demonstrated ability to manage and engage a diverse range of stakeholders across functions and levels.
• Experience delivering large-scale projects, change initiatives, and/or business systems implementations or enhancements.
• Valid class C or CA driver licence ( Queensland ).
• General Construction Induction (White Card).

Responsibilities

• Lead business improvement initiatives through process mapping and continuous improvement activities.
• Facilitate workshops and stakeholder engagement to identify needs and opportunities.
• Analyse operational, financial, customer, and performance data for decision-making.
• Drive organisational change by building capability and supporting implementation of improved ways of working.
• Evaluate and enhance business systems, digital solutions, information management practices, and automation opportunities.
• Contribute to strategic projects, service reviews, business cases, and improvement programs.

Skills

Process improvement

Data analysis

Stakeholder management

Report writing

Change management

Workflow analysis

Education

Bachelor's degree in Business/Commerce/Information Systems

Project Management qualification

Continuous Improvement certification

Job description

Fraser Coast Regional Council in Hervey Bay is seeking an experienced Business Analyst to drive business improvement, process optimisation, and data-driven decision making across Water and Waste Services. You will partner with operational teams and leaders to streamline processes and unlock capacity for growth.

You’ll lead workshops, map workflows, analyse performance data, and support organisational change while enhancing information management and digital solutions.