Business Analyst, System Integrations — 24-Month Contract

Energy Australia; City of Melbourne; On-site; AUD 90,000 - 120,000; Part time

Benefits offered by this job

Energy Australia employee discounts

Job summary

Energy Australia is seeking an experienced Business Analyst to support solution design and technical alignment for system integrations within our Customer Transformation Program, a strategic initiative focused on modernizing core customer platforms, digital channels, and streamlined business processes.

You will collaborate with architects, developers, testers and business stakeholders to ensure integration solutions meet business needs and technical standards, document data flows, facilitate

Qualifications

• Tertiary qualification in Business or Information Systems; CBAP/PMI-PBA certification valued.
• Extensive experience with digital channels and core customer platforms.
• Ability to translate complex business and system requirements into clear documentation for technical and non-technical stakeholders.
• Proven BA on system integrations (API, data flows, cloud environments).
• Experience in agile or hybrid delivery with strong facilitation and requirements management.

Responsibilities

• Lead analysis and documentation of requirements, user stories, and process flows for integrations.
• Collaborate with architects, developers, testers, and stakeholders to ensure solutions meet needs and standards.
• Map data flows between core platforms, identifying dependencies and gaps.
• Facilitate workshops and discovery sessions to validate designs and interface specs.
• Support testing by defining acceptance criteria and reviewing test cases.
• Ensure traceability between requirements, designs, and delivered outcomes within the program roadmap.

Skills

Requirements gathering

Stakeholder engagement

Documentation

System integrations

Agile delivery

Facilitation

Presentation to leadership

Education

Tertiary qualifications in Business/Information Systems

Certifications (CBAP, PMI-PBA)

Job description

Energy Australia is seeking an experienced Business Analyst to support solution design and technical alignment for system integrations within our Customer Transformation Program, a strategic initiative focused on modernizing core customer platforms, digital channels, and streamlined business processes.

You will collaborate with architects, developers, testers and business stakeholders to ensure integration solutions meet business needs and technical standards, document data flows, facilitate