Business Analyst - SuccessFactors

KIT Consulting Group; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Hybrid working arrangement with two days in the office per week. Strong emphasis on translating complex industrial requirements into practical system solutions across the project lifecycle.

Qualifications

• Senior Business Analyst with HRIS/HCM and payroll transformation experience.
• Experience across full project lifecycle: discovery, design, config, testing and deployment.
• Experience translating EBAs/Modern Awards into system requirements.

Responsibilities

• Collaborate with stakeholders to capture requirements and translate them into functional system solutions.
• Lead requirements workshops and document business requirements.
• Review HR/payroll/workforce processes and identify improvements via SuccessFactors.
• Support the full implementation lifecycle from discovery to deployment.
• Translate industrial requirements (EBAs/awards) into system specs and processes.
• Coordinate testing activities and support change management and stakeholder engagement.

Skills

HRIS

HCM

Payroll

SAP SuccessFactors HCM

Requirements gathering

Stakeholder engagement

Change management

Tools

SAP SuccessFactors

Job description

Senior Business Analyst – SuccessFactors Implementation project

6 month contract | Immediate Start | Hybrid Working

Hybrid working environment (2 days out of 5 per week in the office).

Opportunity to take ownership across the full implementation lifecycle.

About the role

An excellent opportunity exists for an experienced Business Analyst to join a project implementing SAP SuccessFactors with a small and complex client.

We are looking for a capable, hands‑on all‑rounder who can work closely with the business, understand operational requirements and take ownership from initial requirements gathering through to solution design, testing and implementation.

This role will suit someone who is comfortable working autonomously, engaging directly with stakeholders and navigating the complexities of HR, payroll and industrial relations requirements.

Importantly, experience working with Enterprise Bargaining Agreements (EBAs), Modern Awards and associated payroll conditions will be highly regarded, as the project requires someone who can translate these requirements into practical system and business solutions.

Your day‑to‑day responsibilities will include:

• Working directly with business stakeholders to understand requirements, existing processes and operational challenges, translating these into practical system solutions.
• Leading requirements gathering workshops and documenting functional and business requirements.
• Reviewing existing HR, payroll and workforce management processes and identifying opportunities for improvement through the SuccessFactors implementation.
• Working across the implementation lifecycle, from initial discovery and requirements through to solution design, configuration, testing and deployment.
• Translating complex industrial requirements, including EBAs, Modern Awards and employment conditions, into system requirements and business processes.
• Working closely with technical teams, implementation partners and business stakeholders to ensure the solution meets operational and compliance requirements.
• Developing functional specifications, process maps, business rules and supporting documentation.
• Coordinating and supporting system integration testing, user acceptance testing and parallel payroll runs where required.
• Identifying and managing business, system and implementation risks, issues and dependencies.
• Supporting change management, stakeholder engagement and the transition into the new environment.

To be successful, you will ideally possess:

• Proven experience as a Senior Business Analyst working across HRIS, HCM and/or payroll transformation projects.
• Strong hands‑on experience with SAP SuccessFactors HCM, with the ability to understand the broader platform and its integration with payroll and other business systems.
• Demonstrated experience working across the full project lifecycle, from requirements gathering and business analysis through to implementation and post‑go‑live support.
• Experience working with smaller organisations or client environments, where the ability to operate autonomously, be adaptable and take ownership is essential.
• Strong understanding of payroll processes, employment conditions and the interpretation of Enterprise Bargaining Agreements (EBAs), Modern Awards and relevant HR policies.
• The ability to translate complex industrial and business requirements into functional system specifications and practical solutions.
• Experience working within complex payroll environments, including understanding payroll exceptions, compliance requirements and system integrations.
• Excellent analytical and problem‑solving capabilities, with the ability to investigate issues and work through practical solutions.
• Strong stakeholder engagement and communication skills, with the confidence to work directly with business leaders, HR, payroll and technical teams.
• A flexible, hands‑on approach with the ability to balance strategic business analysis with detailed operational requirements.

The opportunity

This is an excellent opportunity to join an active implementation and play a key role in shaping and delivering a new solution.