Business Analyst - Spectrum Management System (SMS) Project

Australian Communications & Media Authority; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

ACMA is seeking a Business Analyst for the Spectrum Management System (SMS) Project in Melbourne. You will work with business stakeholders, SMEs, developers and testers to understand needs and shape innovative digital solutions across the project lifecycle, from discovery to adoption in an agile environment.

Collaboration across multidisciplinary teams is essential as you translate business needs into functional specs, create user stories, support process improvements, and help govern delivery

Qualifications

• Australian citizenship required.
• Experience in government or regulatory environments is desirable.
• Ability to translate complex business needs into clear specifications.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements.
• Translate needs into functional specs and user stories for Agile teams.
• Support process improvement initiatives by identifying gaps and proposing solutions.
• Work with technical teams to ensure requirements are understood and implemented.
• Assist in testing and validation to ensure deliverables meet objectives.
• Provide governance insights on progress, risks, and dependencies.

Skills

Requirements gathering

Stakeholder engagement

User stories

Agile methodologies

Business process improvement

Testing coordination

Job description

Business Analyst - Spectrum Management System (SMS) Project

Australian Communications & Media Authority - Melbourne VIC

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

Who we are

The Communications Infrastructure Division manages the planning and availability of radiofrequency spectrum. It manages the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, in addition to monitoring the compliance of services with technical standards and licence conditions.

The Licensing and Infrastructure Safeguards Branch is responsible for the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, monitoring and compliance activities for services and devices with technical standards and licence conditions. The Branch also oversees various telecommunications infrastructure matters, including technical regulation, carrier licensing, submarine cable and carrier infrastructure deployment arrangements.

The Spectrum Management Project (SMP) team plays a critical role in supporting the ACMA's spectrum management and licencing functions. The team is focused on delivering a modern replacement for the SPECTRA system. Working closely with the various business areas of the Communications Infrastructure Division, the SMP team is focused on improving business processes, automating key regulatory activities, enhancing service delivery, and ensuring the ACMA has a sustainable and efficient platform to manage spectrum, licensing and compliance obligations into the future.

About the role

As a Business Analyst - Spectrum Management System (SMS) Project, you will work closely with business stakeholders, subject matter experts, software developers, solution architects, testers and project leaders to understand business needs and help shape innovative digital solutions. The activities and responsibilities associated with this role are project-dependent and will continue until the completion of the project or achievement of key project deliverables.

Working in an agile environment, you will be involved throughout the project lifecycle, from discovery and requirements definition to testing, implementation and business adoption. You will collaborate with multidisciplinary teams to solve complex business challenges and support the successful delivery of a high-profile government program.

This role offers an excellent opportunity to broaden your business analysis, stakeholder engagement and problem-solving skills while making a meaningful contribution to a project that will shape the future of spectrum management in Australia.

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

Who we are

The Communications Infrastructure Division manages the planning and availability of radiofrequency spectrum. It manages the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, in addition to monitoring the compliance of services with technical standards and licence conditions.

The Licensing and Infrastructure Safeguards Branch is responsible for the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, monitoring and compliance activities for services and devices with technical standards and licence conditions. The Branch also oversees various telecommunications infrastructure matters, including technical regulation, carrier licensing, submarine cable and carrier infrastructure deployment arrangements.

The Spectrum Management Project (SMP) team plays a critical role in supporting the ACMA's spectrum management and licencing functions. The team is focused on delivering a modern replacement for the SPECTRA system. Working closely with the various business areas of the Communications Infrastructure Division, the SMP team is focused on improving business processes, automating key regulatory activities, enhancing service delivery, and ensuring the ACMA has a sustainable and efficient platform to manage spectrum, licensing and compliance obligations into the future.

About the role

As a Business Analyst - Spectrum Management System (SMS) Project, you will work closely with business stakeholders, subject matter experts, software developers, solution architects, testers and project leaders to understand business needs and help shape innovative digital solutions. The activities and responsibilities associated with this role are project-dependent and will continue until the completion of the project or achievement of key project deliverables.

Working in an agile environment, you will be involved throughout the project lifecycle, from discovery and requirements definition to testing, implementation and business adoption. You will collaborate with multidisciplinary teams to solve complex business challenges and support the successful delivery of a high-profile government program.

This role offers an excellent opportunity to broaden your business analysis, stakeholder engagement and problem-solving skills while making a meaningful contribution to a project that will shape the future of spectrum management in Australia.

The key duties of the position include:

The Business Analyst - Spectrum Management System (SMS) Project responsibilities will include:

• Working closely with stakeholders to gather, analyse, and document business requirements for the new system.
• Translating business needs into functional specifications and user stories for Agile development teams.
• Supporting process improvement initiatives by identifying gaps and recommending solutions.
• Collaborating with technical teams to ensure requirements are understood and implemented effectively.
• Assisting in testing and validation to ensure deliverables meet business objectives.
• Contributing to governance and reporting by providing insights on requirement progresses, risks, and dependencies.

Eligibility

To be eligible for employment with ACMA, applicants must be Australian citizens.

The successful candidate will also be required to obtain and maintain a Baseline security clearance. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.

Notes

Suitable candidates will be placed in a merit pool from this selection process and may be used to fill similar non-ongoing roles in other areas of ACMA.

Getting to know the Australian Communications and Media Authority

ACMA is Australia's regulator for broadcasting, some online content, radiocommunications and telecommunications. We work with industry and government, locally and internationally, so that Australians can enjoy the best and most innovative media and communications services in a fair, responsible, safe and productive way. The ACMA provides a supportive and respectful work environment that values the diversity of our employees. Our three main offices are in Canberra, Melbourne and Sydney. Visit acma.gov.au for more information on joining our team.