Assistant Manager - Monitoring & Compliance, EL 1

Australian Communications and Media Authority (ACMA); Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Australian Communications and Media Authority (ACMA) in Melbourne is seeking a role within the Communications Infrastructure Division to lead regulatory, investigations and compliance activities across broadcasting, radiocommunications and telecommunications services.

You will manage licence issue/renewals, apply regulatory frameworks and collaborate with internal and external stakeholders to protect the Australian community.

Qualifications

• Certificate IV in Government Investigations or equivalent recognised qualification; ability and willingness to obtain within 12 months of commencement.

Responsibilities

• Lead and support regulatory, compliance, investigation or spectrum monitoring activities.
• Contribute to compliance and enforcement outcomes and escalate matters when required.
• Prepare and review briefs, investigation reports, advice and procedures.
• Oversee desktop, field-based or technical monitoring activities to assess compliance and manage risks.

Skills

Regulatory practice

Investigations

Education

Certificate IV in Government Investigations

Job description

The Communications Infrastructure Division manages the planning and availability of radiofrequency spectrum. It manages the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, in addition to monitoring the compliance of services with technical standards and licence conditions.

Licensing and Infrastructure Safeguards Branch

The Licensing and Infrastructure Safeguards Branch is responsible for the issue and renewal of licences for broadcasting, radiocommunications and telecommunications services, monitoring and compliance activities for services and devices with technical standards and licence conditions. The Branch also oversees various telecommunications infrastructure matters, including technical regulation, carrier licensing, submarine cable and carrier infrastructure deployment arrangements.

Monitoring and Compliance Section

The Monitoring and Compliance team is responsible for monitoring and compliance activities for radiocommunications and telecommunications services and devices with technical standards and licence conditions. The section also oversees compliance with telecommunications infrastructure deployment matters including carrier infrastructure deployment and industry code compliance arrangements.

About the role

This role offers the opportunity to lead staff and contribute to nationally significant regulatory outcomes that protect the Australian community. Whether your expertise is in investigations and regulatory practice or technical spectrum management, you will work across a diverse range of issues, develop staff capability, influence regulatory outcomes and contribute to the effective operation of Australia's communications and radiocommunications regulatory frameworks.

Working collaboratively with the Section Manager and other senior staff, you will help deliver regulatory priorities, manage risks associated with spectrum interference and non-compliance, and support safeguards that protect the Australian community.

Key Duties

• Lead and support regulatory, compliance, investigation or spectrum monitoring activities, including complaints assessment, evidence gathering, analysis and the application of statutory powers where appropriate.
• Contribute to compliance and enforcement outcomes, including the development of regulatory responses and escalation of matters where required.
• Prepare and review briefs, investigation reports, advice, procedures and other regulatory or operational documentation.
• Lead or oversee desktop, field-based or technical monitoring activities to assess compliance and manage risks to the communications environment.
• Apply legislation, regulatory frameworks and policy to complex matters, including emerging issues and new regulatory requirements.
• Build and maintain productive relationships with internal and external stakeholders, including industry, government agencies and community representatives.
• Contribute to project, program and business management activities that support section, branch and agency priorities.

Qualifications requirements

• A Certificate IV in Government Investigations (or equivalent recognised qualification), or the demonstrated ability and willingness to obtain the qualification within 12 months of commencement in the role.

To be eligible for employment with ACMA, applicants must be an Australian citizen.

The successful candidate will also be required to obtain and maintain a baseline level security clearance.