Business Analyst - IT Digital Solutions

Spotlight; City of Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career progression

Discounts

Profit sharing

Hybrid role

Job summary

Spotlight is seeking a skilled Business Analyst to drive SDLC activities across our SRG systems. You will work with internal stakeholders to capture requirements, map current and future processes, and ensure solutions align with business goals.

You will participate in agile ceremonies, help define acceptance criteria, and support testing and post‑go live support. A strong background in retail processes and excellent documentation skills are essential.

Qualifications

• Proven ability to gather and document business requirements.
• Strong process mapping and design skills.
• Experience with SDLC and Agile practices.
• Excellent communication and storytelling in documentation.

Responsibilities

• Manage SDLC from business case to implementation.
• Train users to leverage SRG systems.
• Participate in sprint ceremonies including refinements and planning.
• Map as‑is and to‑be processes during requirements gathering.
• Refine detailed requirements with business stakeholders for sprint planning.
• Define end‑to‑end business process designs and documentation.
• Support acceptance criteria development and testing.
• Provide after‑hours on‑call support per SLAs.

Skills

SDLC

Requirements gathering

Process mapping

Stakeholder engagement

Documentation

Retail knowledge

Tools

JIRA

Confluence

Slack

Job description

• Australian owned and operated global retail business
• Career Progression & Discounts, Salary + Profit Share, Hybrid role
• A vibrant, team culture where we embrace pace, encourage new ideas & leadership

Who We Are

Spotlight Group Holdings (“SGH”) is looking to grow their talented, highly entrepreneurial team.

SGH is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments and the Spotlight Charitable Foundation.

Comprising of the long term existing iconic brands in Spotlight, Anaconda and Harris Scarfe, SRG is acknowledged as the market leaders within the Australian retail Space.

What You Will Be Doing

• Manage SDLC methodology including Business Case, Requirements Gathering, Solution Options, Design and Implementation of solutions
• Work with and train users to leverage SRG systems to meet business objectives
• Participate in all sprint ceremonies that include refinements, planning, stand‑ups, retrospectives, showcases
• Map as‑is and to‑be business processes as part of the requirements gathering process
• Analyse detailed requirements from business areas, working closely with business stakeholders and other key areas to refine their requirements in preparation for Sprint Planning
• Assess business process gaps and articulate the business requirements and end‑to‑end process design to the project team, including the provision of quality documentation and diagrams
• Assist the business areas to develop acceptance criteria
• Support the project team during the detailed design and build phases
• Support the planning, testing and implementation of the business changes
• Support the Test Team to develop and execute functional test cases
• Providing appropriate on‑call after hours support in line with SLAs

About You

• You will have excellent analytical, problem solving and consulting skills
• Proven ability to engage with internal customers to gather and document business requirements, functional requirements, solution options, design, architect solutions and implement solutions
• Demonstrated ability to produce high quality documentation – ability to ‘tell the story’
• Strong process mapping and process design skills
• Strong understanding of retail and business processes
• Experience with project management methodologies and SDLC
• Ability to explain technical systems, problems & outcomes to non‑technical people
• Excellent communication skills – listening, written and verbal
• Cross Functional experience re Merchandise, Retail Operations, Supply Chain, Marketing, Omnichannel, HR, Finance, Etc
• Experience working with collaboration tools such as JIRA, Confluence, Slack, etc.

What’s in it for you?

Spotlight Retail Group prides itself on providing it’s team members opportunities and exposure across areas that are not in the traditional Retail Finance landscape. Along with the incredible career‑growth and opportunities as part of the SRG team, we can offer you:

• Exposure to and opportunities across one of Australia’s largest Retailers, with continuing growth
• Exposure to key senior stakeholders in one of Australia’s largest Retailers
• Career progression, personal development and mentoring
• A culture that rewards initiative and creativity
• Centrally located office, close to South Melbourne Market
• Benefits- Team Discounts, EAP, Gym Membership Discounts and more
• Hybrid role with work flexibility

You must have unrestricted working rights in Australia to be considered for this position

Only shortlisted candidates will be contacted
No agency enquiries or applications please