Business Analyst

Verse; Western Australia; On-site; AUD 96,000 - 131,000; Full time

Job summary

Verse is seeking an experienced Business Analyst in Australia for a four-month contract to lead a major Records & Information Management transformation. You will join a hands-on project team delivering change across a complex, multi-unit environment.

You will translate business needs into practical solutions, focusing on SharePoint and Microsoft 365 implementations, and collaborate with business and technology teams to ensure alignment with project objectives.

Qualifications

• Demonstrated experience analysing and modelling business processes, workflows and data flows across complex environments.
• Proven ability to translate business needs into functional and technical requirements, with experience producing use cases, process maps and specifications.
• Experience gathering requirements for SharePoint or similar document and records management environments, with practical experience in SharePoint Online and Microsoft 365.
• Strong workshop facilitation and stakeholder engagement skills, with the ability to manage expectations and build consensus across multiple business units.
• Experience supporting change initiatives and testing programs within complex organisations.
• Understanding of information architecture, metadata and recordkeeping principles, alongside strong written documentation skills.
• Experience working within structured project environments, including PRINCE2, PMBOK, Agile or hybrid methodologies.

Responsibilities

• Lead and facilitate requirements gathering activities, including workshops, interviews and document reviews.
• Analyse and model current and future-state business processes, workflows and data flows.
• Translate business needs into clear functional and technical requirements, use cases and specifications.
• Work closely with an external implementation partner to ensure solutions align with business requirements and project objectives.
• Engage stakeholders across the organisation to understand business needs, manage expectations and build consensus.
• Develop and maintain process maps, business requirements, use cases and supporting documentation.
• Support end-to-end testing activities, ensuring delivered solutions meet agreed requirements.
• Identify process improvements and opportunities to improve user experience and operational efficiency.
• Support change management activities, including process documentation and training.
• Work closely with enterprise architecture, technology and records teams to determine appropriate solutions.
• Monitor implemented solutions and identify opportunities for ongoing improvement.

Skills

Requirements gathering

Process modelling

Stakeholder engagement

Documentation

Workshops facilitation

Tools

SharePoint Online

Microsoft 365

Job description

Drive the delivery of a major Records & Information Management transformation.

We’re looking for an experienced Business Analyst for a four-month contract opportunity, working within a hands-on project team delivering significant change across a complex, multi-business-unit environment.

This is a great opportunity for a Business Analyst with strong systems implementation, process analysis and stakeholder engagement experience who enjoys working closely with business and technology teams to translate business needs into practical solutions.

Working across a major Records & Information Management program, you’ll play a key role in understanding existing processes, identifying opportunities for improvement and supporting the design and implementation of new information management technologies, including SharePoint and Microsoft 365 solutions.

About the Role:

• Lead and facilitate requirements gathering activities, including workshops, interviews and document reviews.
• Analyse and model current and future-state business processes, workflows and data flows.
• Translate business needs into clear functional and technical requirements, use cases and specifications.
• Work closely with an external implementation partner to ensure solutions align with business requirements and project objectives.
• Engage stakeholders across the organisation to understand business needs, manage expectations and build consensus.
• Develop and maintain process maps, business requirements, use cases and supporting documentation.
• Support end-to-end testing activities, ensuring delivered solutions meet agreed requirements.
• Identify process improvements and opportunities to improve user experience and operational efficiency.
• Support change management activities, including process documentation and training.
• Work closely with enterprise architecture, technology and records teams to determine appropriate solutions.
• Monitor implemented solutions and identify opportunities for ongoing improvement.

About You

You’re an experienced Business Analyst with a strong background in systems implementation, business process analysis and information management. You’re comfortable working across complex organisations, engaging stakeholders at all levels and translating business needs into practical, fit-for-purpose solutions.

You'll bring a strong understanding of SharePoint and Microsoft 365 environments, alongside the ability to quickly understand existing processes, gather requirements and produce high-quality documentation.

• Demonstrated experience analysing and modelling business processes, workflows and data flows across complex environments.
• Proven ability to translate business needs into functional and technical requirements, with experience producing business cases, use cases, process maps and specifications.
• Experience gathering requirements for SharePoint or similar document and records management environments, with practical experience in SharePoint Online and Microsoft 365.
• Strong workshop facilitation and stakeholder engagement skills, with the ability to manage expectations and build consensus across multiple business units.
• Experience supporting change initiatives and testing programs within complex organisations.
• Understanding of information architecture, metadata and recordkeeping principles, alongside strong written documentation skills.
• Experience working within structured project environments, including PRINCE2, PMBOK, Agile or hybrid methodologies.

If you’re a Business Analyst looking for a hands-on opportunity to play a key role in a major information management transformation, we’d love to hear from you.