Business Analyst

Workplace Injury Commission; Melbourne; On-site; AUD 125,000 - 134,000; Full time

Benefits offered by this job

Mentoring and support

Flexible leave arrangements

Wellbeing program

Professional development opportunities

Job summary

The Workplace Injury Commission (WIC) in Melbourne is seeking a Senior Business Analyst to support the Program Elevate team. You will apply human-centred design, engage stakeholders at all levels, and drive outcomes that help injured Victorians and employers progress forward.

A proactive, collaborative approach is essential. Join a purpose-driven government body offering mentoring, flexible leave options, and a comprehensive wellbeing program.

Qualifications

• Proven experience as a Business Analyst.
• Ability to communicate with stakeholders at all levels.
• Experience in operational analysis, service improvement, governance and workforce analysis.

Responsibilities

• Apply human-centred design principles to keep end users at the heart of work.
• Engage internal and external stakeholders through workshops, meetings and documentation.
• Contribute to governance, service improvement and continuous improvement initiatives.

Skills

Problem solving

Analytical thinking

Stakeholder engagement

Communication

Human-centred design

Operational analysis

Governance development

Workforce analysis

Job description

Workplace Injury Commission (WIC)Melbourne$124,552 - $134,013 per annum (plus super) + excellent mentoring and supportEnjoy rewarding work, a respectful culture, and the support you need to thriveCompetitive remuneration, flexibility, and incredible benefitsPlay a key role supporting WIC as we help injured Victorians find a way forward_______________________________________________________________________The impact you'll have:At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.As Business Analyst in the Program Elevate team you will be passionate about working in an organisation which is driven by its purpose to help Victorians find a way forward when they are faced with a workers compensation dispute. In this role, you will apply human-centred design principles to ensure injured workers, employers and external stakeholders are at the heart of everything you do, while thoughtfully and effectively engaging internal stakeholders.As an enthusiastic and proactive self-starter, you will bring broad hands-on experience, strong stakeholder engagement capabilities and a collaborative approach, enabling you to thrive in a fast-paced and sometimes complex environment while delivering meaningful outcomes.Who we're looking for:With proven experience as a Business Analyst, you will demonstrate:Strong problem solving, analytical and conceptual skills demonstrated through the work you've previously done.Proven ability to communicate thoughtfully and effectively through individual interactions, workshops, meetings, presentations and documentation with internal and external stakeholders at all levels of an organisation.Passion for working in an organisation that is committed to delivering outcomes which are human centred, putting the end user at the heart of your work and encouraging others to do the same.Demonstrated experience in operational analysis, service improvement, governance development, workforce or capacity analysis, business readiness activities or continuous improvement initiatives.Commitment to working collaboratively and respectfully with team members, acting with integrity and taking accountability for your work and learning from mistakes.For further information, please refer to our position description which you can access through our careers site.Resolution matters. And so do you.We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working.More leave when you need it most - flexible leave arrangements tailored to you.Access to our 24/7 holistic mental health and wellbeing program for you and your family.A progressive and supportive work environment with experienced leaders who are invested in you.Here are some of the things we hope you'll love about working with us:Help Victorians find a way forwardAs a Business Analyst, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.Find support and relationships that countRespect is a key value here. We trust and empower you to be your best self, at work and home.Respect today, shape tomorrowBring your diverse thinking and help make us even better.Be rewarded for your contributionWe offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.Visit our careers site to find out more and read the stories of our incredible people.Want to help us shape a brighter future? Join us.Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Monday 26th October 2026.Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [e-mail] accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.