Business Analyst

Workplace Injury Commission; City of Melbourne; On-site; AUD 125,000 - 134,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible leave arrangements

Mental health & wellbeing program

Home-office working reimbursements

Job summary

Workplace Injury Commission (WIC) in Melbourne is seeking a Business Analyst for the Program Elevate team. You will apply human-centred design to ensure injured workers, employers and external stakeholders are at the heart of everything you do, while engaging internal stakeholders effectively.

A proactive, collaborative approach will help deliver outcomes in a fast-paced environment. We value strong problem solving, analytical thinking and governance experience, with a commitment to making a

Qualifications

• Strong problem solving, analytical and conceptual skills.
• Ability to communicate thoughtfully with stakeholders at all levels.
• Experience applying human-centred design in service delivery.
• Experience in governance, service improvement or continuous improvement initiatives.

Responsibilities

• Apply human-centred design to ensure stakeholders are at the heart of work.
• Engage internal and external stakeholders through workshops, meetings and documentation.
• Deliver meaningful outcomes in a fast-paced and sometimes complex environment.
• Collaborate with the Program Elevate team to enable business readiness and governance improvements.

Skills

Problem solving

Analytical thinking

Stakeholder engagement

Human centered design

Continuous improvement

Communication

Team collaboration

Job description

Workplace Injury Commission (WIC)

Melbourne

$124,552 - $134,013 per annum (plus super) + excellent mentoring and support

• Enjoy rewarding work, a respectful culture, and the support you need to thrive
• Competitive remuneration, flexibility, and incredible benefits
• Play a key role supporting WIC as we help injured Victorians find a way forward

The impact you'll have:

At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As Business Analyst in the Program Elevate team you will be passionate about working in an organisation which is driven by its purpose to help Victorians find a way forward when they are faced with a workers compensation dispute. In this role, you will apply human-centred design principles to ensure injured workers, employers and external stakeholders are at the heart of everything you do, while thoughtfully and effectively engaging internal stakeholders.

As an enthusiastic and proactive self-starter, you will bring broad hands‑on experience, strong stakeholder engagement capabilities and a collaborative approach, enabling you to thrive in a fast‑paced and sometimes complex environment while delivering meaningful outcomes.

Who we're looking for:

With proven experience as a Business Analyst, you will demonstrate:

• Strong problem solving, analytical and conceptual skills demonstrated through the work you've previously done.
• Proven ability to communicate thoughtfully and effectively through individual interactions, workshops, meetings, presentations and documentation with internal and external stakeholders at all levels of an organisation.
• Passion for working in an organisation that is committed to delivering outcomes which are human centred, putting the end user at the heart of your work and encouraging others to do the same.
• Demonstrated experience in operational analysis, service improvement, governance development, workforce or capacity analysis, business readiness activities or continuous improvement initiatives.
• Commitment to working collaboratively and respectfully with team members, acting with integrity and taking accountability for your work and learning from mistakes.

For further information, please refer to our position description which you can access through our careers site.

Resolution matters. And so do you.

We're a stable, purpose‑driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

• Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home‑office working.
• More leave when you need it most - flexible leave arrangements tailored to you.
• Access to our 24/7 holistic mental health and wellbeing program for you and your family.
• A progressive and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

• Help Victorians find a way forward

As a Business Analyst, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.

• Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.

• Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.

• Be rewarded for your contribution

We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email *******@wic.vic.gov.au

In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.

Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.