Building Technology Lead

HammondCare; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

NFP salary packaging

Parental leave

Hybrid working options

Discounts on products

Counselling support

Career development

Job summary

HammondCare is seeking a Building Technology Lead to manage our Building Technology function across hospitals, residential care and facilities. You will ensure safe, reliable and cost-effective operation and lifecycle management of embedded systems, connecting Technology, Property and Capital Works with clinical stakeholders.

The role is permanent full-time based in St Leonards with hybrid working options and travel to HammondCare sites.

Qualifications

• Experience leading teams in operation and support of technology services.
• Experience with hospital or aged-care environments is highly valued.
• Strong governance, documentation and reporting skills.

Responsibilities

• Lead Building Technology team and set priorities.
• Provide ownership for nurse call, duress, access control, CCTV and monitoring systems.
• Maintain service continuity, incident response and escalation with vendors.
• Own vendor performance and service agreements.
• Lead input to new builds, redevelopments and minor works from planning through handover.
• Maintain standards, roadmaps and governance to improve resilience and value.
• Translate requirements into practical Building Technology strategies.

Skills

Leadership and people management

Stakeholder management

Nurse call systems

Duress systems

Access control

CCTV systems

Building technology

Incident escalation

Vendor management

Project delivery

IT infrastructure

Education

Tertiary qualification in IT/engineering/building services

Tools

Power BI

Microsoft 365

Networking basics

Job description

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs.

We've been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters.

It's not just care, it's HammondCare.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Reward & Recognition programmes
• Career and professional development opportunities

About the Opportunity

The Building Technology Lead manages HammondCare's Building Technology function and is accountable for safe, reliable and cost-effective operation, lifecycle management and improvement of technology embedded within hospitals, residential care services and other facilities. The role connects Technology, Property & Capital Works, Residential and Hospital stakeholders to ensure critical systems support resident, patient and team member safety, continuity of care and efficient operations.

This is permanent full time position based at St Leonards with hybrid working opportunities. The position will require travel to HammondCare sites.

How you will make an impact

• Lead and develop the Building Technology team, setting priorities, allocating work and providing technical and professional guidance.
• Provide operational ownership and escalation leadership for nurse call, duress, access control, CCTV, temperature monitoring and related integrated building systems.
• Maintain service continuity for critical systems, including incident response, after-hours escalation and coordination with vendors and operational leaders.
• Own vendor performance, service agreements, commercial oversight and continuous improvement across the Building Technology portfolio.
• Lead Building Technology input to new builds, redevelopments and minor works from planning and design through implementation, testing, handover and transition to support.
• Maintain standards, roadmaps, lifecycle plans, documentation and governance to improve consistency, supportability, resilience and value.
• Translate business and care requirements into practical Building Technology strategies and sustainable solutions.
• People Leadership and Team Management.
• Business Partnership and continuous improvement.
• Risk, Safety and compliance.
• Strategy, standards and governance.

About you

• Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action.
• Relevant tertiary qualification in information technology, engineering, building services, project management or a related discipline, or equivalent significant practical experience.
• Demonstrated experience leading people and managing the operation and support of business-critical technology services.
• Strong practical knowledge of building technology environments, including nurse call, duress, access control, CCTV, monitoring systems and their supporting infrastructure.
• Experience providing operational ownership, incident escalation and service continuity for systems supporting healthcare, aged care or similarly critical environments.
• Demonstrated vendor, contractor and service management capability, including service performance, maintenance agreements, commercial review and invoice oversight.
• Experience leading technology delivery for construction, redevelopment or facilities projects, including requirements, design review, vendor selection, implementation, testing and handover.
• Knowledge of IT infrastructure and networking principles, switching, Microsoft server environments and virtualised platforms.
• Strong governance and documentation capability, including standards, roadmaps, lifecycle planning, technical documentation, risk assessment and performance reporting.
• Sound financial and commercial acumen with experience supporting capital and operating budget planning and cost control.
• Highly developed stakeholder management, communication, negotiation and influencing skills across technical and non-technical audiences.
• Strong analytical, problem-solving, planning and prioritisation skills, with the ability to manage competing operational and project demands.
• Ability to work independently, make sound decisions, escalk appropriately and lead collaboratively across teams.
• Proficiency with Microsoft 365 collaboration tools and service/documentation platforms.
• Current Australian driver licence and capacity to travel to HammondCare locations as required.
• Experience in healthcare, aged care, hospitals or other 24/7 operational environments.
• Formal certification or training in ITIL, project management, vendor management, relevant security systems or building technology disciplines.
• Experience with Power BI or other reporting and dashboard tools.
• Knowledge of electrical, data cabling, communications infrastructure and construction delivery processes.
• Experience evaluating smart building, sensor, monitoring or care-enabling technologies.

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.