Building Ops Systems Lead – Innovation & AI-Driven Delivery

Kapitol; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Kapitol, Australia's leading commercial builder, seeks a Building Operations Systems Manager to own and evolve the systems, processes and methodologies that drive project success. This role shapes how Kapitol delivers projects at scale and accelerates AI-enabled, digital construction initiatives across the business.

You’ll lead governance of policies, templates and documentation, drive lessons learned, and partner with project teams to embed smarter processes, enhancing quality and consistency

Qualifications

• Experience improving operational or management systems
• Strong understanding of construction delivery and project governance
• Experience with document control, quality systems and continuous improvement frameworks
• A passion for innovation, technology and operational excellence
• The ability to influence stakeholders and drive meaningful change

Responsibilities

• Own and continuously improve Kapitol's Building Operating System, methodologies, checklists and operational controls.
• Lead our business-wide lessons learned and continuous improvement framework.
• Review operational issues, identify root causes and implement lasting solutions.
• Drive governance of policies, procedures, templates and documentation.
• Partner with project teams to improve quality, consistency and project outcomes.
• Help embed new technologies, smarter processes and innovative ways of working across the business.

Skills

Stakeholder influence

Operations improvement

Change management

Tools

Quality management systems

Document control systems

Continuous improvement frameworks

Job description

Kapitol, Australia's leading commercial builder, seeks a Building Operations Systems Manager to own and evolve the systems, processes and methodologies that drive project success. This role shapes how Kapitol delivers projects at scale and accelerates AI-enabled, digital construction initiatives across the business.

You’ll lead governance of policies, templates and documentation, drive lessons learned, and partner with project teams to embed smarter processes, enhancing quality and consistency