Building Operations Systems Manager

Kapitol Group; City of Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Kapitol Group in Melbourne is seeking a Building Operations Systems Manager to own and evolve the systems, processes and methodologies that drive project success across the business. You will lead governance, continuous improvement, and embed new technologies to enhance how Kapitol delivers projects at scale.

You will partner with project teams to improve quality, consistency and outcomes while driving innovation across the organization.

Qualifications

• Experience improving operational or management systems.
• Strong understanding of construction delivery and project governance.
• Experience with document control, quality systems and continuous improvement frameworks.
• A passion for innovation, technology and operational excellence.
• The ability to influence stakeholders and drive meaningful change.

Responsibilities

• Own and continuously improve Kapitol's Building Operating System, methodologies, checklists and operational controls.
• Lead our business-wide lessons learned and continuous improvement framework.
• Review operational issues, identify root causes and implement lasting solutions.
• Drive governance of policies, procedures, templates and documentation.
• Partner with project teams to improve quality, consistency and project outcomes.
• Help embed new technologies, smarter processes and innovative ways of working across the business.

Skills

Operational systems management

Construction governance

Stakeholder influence

Technology adoption

Continuous improvement

Job description

Build the System Behind Australia's Most Innovative Builder

Kapitol isn't following the construction industry's playbook—we're rewriting it.

As one of Australia's leading commercial builders, we've built our reputation on challenging traditional ways of working, embracing technology, and continuously improving how projects are delivered. Our investment in AI, digital construction, operational excellence and innovation is helping shape the future of the industry.

We're now looking for a Building Operations Systems Manager to own and evolve the systems, processes and methodologies that drive project success across the business. This is a unique opportunity to influence how Kapitol delivers projects at scale and leave a lasting impact on one of the industry's most progressive construction companies.

What You'll Do

• Own and continuously improve Kapitol's Building Operating System, methodologies, checklists and operational controls.
• Lead our business-wide lessons learned and continuous improvement framework.
• Review operational issues, identify root causes and implement lasting solutions.
• Drive governance of policies, procedures, templates and documentation.
• Partner with project teams to improve quality, consistency and project outcomes.
• Help embed new technologies, smarter processes and innovative ways of working across the business.

About You

You might come from construction operations, quality, systems management, project controls or business improvement.

You'll bring:

• Experience improving operational or management systems
• Strong understanding of construction delivery and project governance
• Experience with document control, quality systems and continuous improvement frameworks
• A passion for innovation, technology and operational excellence
• The ability to influence stakeholders and drive meaningful change

Why Kapitol?

• Join Australia's #1 Commercial Builder.
• Play a critical role in our technology and innovation journey.
• Influence how every project is delivered across the business.
• Work with high-performing teams that genuinely embrace new ideas.
• Be part of a company that's investing heavily in AI, digital transformation and operational excellence.