Broadcast Solutions Engineer - Pre-Sales & Support

Magna Systems and Engineering; Willoughby City Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Flexible work

Job summary

Magna Systems and Engineering in Chatswood NSW 2067 is seeking a Pre Sales & Support Engineer (Broadcast) to join our growing team. You will work at the technical bridge between sales and operations, delivering pre-sales guidance and post-sales support for broadcast infrastructure projects.

You will assess client requirements, design tailored solutions, create proposals and documentation, and assist with product demonstrations while collaborating with the sales team and installation staff.

Qualifications

• Three plus years proven experience in broadcast engineering, network engineering or related technical support roles.
• Strong understanding of broadcast infrastructure, transmission systems and network architecture.
• Solid knowledge of networking protocols, IP-based broadcast solutions and audio/video standards.
• Excellent problem-solving abilities and technical troubleshooting skills.
• Demonstrated experience in pre-sales technical support or solution design.
• Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Engage with prospective clients to understand their broadcast infrastructure and technical requirements.
• Conduct technical assessments and feasibility studies for broadcast systems and network solutions.
• Work with the Solutions Architect to design broadcast engineering solutions that align with client objectives and budgets.
• Prepare detailed technical documentation, system specifications and proposals for pre-sales activities.
• Provide technical demonstrations and proof-of-concept activities to showcase product capabilities.
• Support the sales team throughout the sales cycle with technical expertise and client presentations.
• Deliver post-sales technical support and troubleshooting for broadcast systems and network infrastructure.
• Collaborate with installation team to ensure successful deployment of broadcast solutions.
• Maintain current knowledge of broadcast technologies, industry standards and emerging trends.

Skills

Broadcast engineering

Network engineering

Technical support

Pre-sales support

Client communication

Education

Cisco CCNA certification

Broadcast engineering qualifications

Technical certifications

Tools

Cisco CCNA

Job description

Magna Systems and Engineering in Chatswood NSW 2067 is seeking a Pre Sales & Support Engineer (Broadcast) to join our growing team. You will work at the technical bridge between sales and operations, delivering pre-sales guidance and post-sales support for broadcast infrastructure projects.

You will assess client requirements, design tailored solutions, create proposals and documentation, and assist with product demonstrations while collaborating with the sales team and installation staff.