Brisbane Logistics Allocator & Customer Service Specialist

Heidelberg Materials Group; Brisbane; Hybrid; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Salary Sacrifice program

Learning and Development

Paid Parental and Grandparent Leave

Discounted Concrete & Quarry Products

Novated Leasing

Job summary

Heidelberg Materials is hiring a Customer Service & Logistics Planner (Allocator) for our Brisbane team. The role supports the Customer Service Centre, ensuring high-quality service levels and efficient logistics planning from our Skygate Precinct office near Brisbane Airport.

Shifts are 8am-4pm or 9am-5pm with occasional 4am-7pm coverage and 1 in 3 Saturdays. We offer comprehensive benefits and a strong culture focused on growth and teamwork.

Qualifications

• Training: absolutely no logistics or construction industry experience is necessary; learn through structured training programs.
• Problem solving: work together and innovate to meet daily challenges.
• Resilience: tackle new challenges with calm composure.
• Curious: collaborate with internal stakeholders to maximize network assets.
• Compassionate: be attentive to customer requirements and communicate fairly.

Responsibilities

• Deliver a high level of customer service and logistics expertise.
• Support allocators with scheduling and planning to optimise daily operations.
• Collaborate with stakeholders to ensure accurate and timely logistics information.

Skills

Customer service

Problem solving

Resilience

Curious

Compassionate

Job description

Heidelberg Materials is hiring a Customer Service & Logistics Planner (Allocator) for our Brisbane team. The role supports the Customer Service Centre, ensuring high-quality service levels and efficient logistics planning from our Skygate Precinct office near Brisbane Airport.

Shifts are 8am-4pm or 9am-5pm with occasional 4am-7pm coverage and 1 in 3 Saturdays. We offer comprehensive benefits and a strong culture focused on growth and teamwork.