Logistics Allocator & Planner—Customer‑Focused (Brisbane)

Heidelberg Materials; City of Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary Sacrifice

Learning and Development

Paid Parental and Grandparent Leave

Discounted Concrete & Quarry Products

Novated Leasing

Health and Well-being

Car Hire Discounts

Electronics JB HiFi

Job summary

Heidelberg Materials in Brisbane is seeking a Logistics Planner (Allocator) to join the Customer Service Centre. Based in our Pinkenba office, you will support day-to-day logistics planning, coordinate with internal teams, and ensure timely and accurate customer service deliveries.

Shifts run 8am-4pm or 9am-5pm with occasional 4am-7pm coverage and 1 in 3 Saturdays. We offer training, development, salary sacrifice, parental leave, discounts, novated leasing, health benefits, and more in a

Qualifications

• No logistics or construction industry experience required; a structured training program is provided.
• Strong problem-solving and communication skills in a fast-paced environment.
• Curious and proactive with the ability to collaborate with internal stakeholders.
• Resilient under pressure and attentive to customer requirements.
• Training: structured programs to learn logistics and allocator duties.

Responsibilities

• Provide high-quality customer service and logistics support within the allocator team.
• Coordinate with internal stakeholders to optimise asset usage and delivery accuracy.
• Maintain accurate records and communicate delays or issues promptly to customers.
• Support shift coverage and flexible hours to meet operational needs.

Skills

Customer service

Logistics coordination

Problem solving

Resilience

Curiosity

Communication

Job description

Heidelberg Materials in Brisbane is seeking a Logistics Planner (Allocator) to join the Customer Service Centre. Based in our Pinkenba office, you will support day-to-day logistics planning, coordinate with internal teams, and ensure timely and accurate customer service deliveries.

Shifts run 8am-4pm or 9am-5pm with occasional 4am-7pm coverage and 1 in 3 Saturdays. We offer training, development, salary sacrifice, parental leave, discounts, novated leasing, health benefits, and more in a