Branch Technologies Manager

Reece Group; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Reece Group in Melbourne is seeking a Branch Technologies Manager to lead the Reecetech team responsible for technology powering our branches, offices and distribution centres. This hands-on leadership role balances reliable day-to-day operations with future-focused change, guiding senior specialists and partnering with vendors to deliver technology that works brilliantly across sites.

You’ll drive cloud-native, automation-first initiatives and shape device roadmaps to improve branch efficiency,

Qualifications

• Experience leading IT operations across multi-site, branch, retail or logistics environments.
• Strong knowledge of endpoint management, identity, and Microsoft 365 ecosystems.
• Practical exposure to networking, telephony, devices lifecycle management and vendor performance.

Responsibilities

• Lead a team across systems administration, networking and end-user computing.
• Own service quality and operational performance for branch technology across a large, distributed environment.
• Drive the team’s transition toward cloud-native, automation-first and infrastructure-as-code approaches.
• Lead technology delivery for new branches, refurbishments, relocations, offices and distribution centres.
• Shape the device and site technology roadmap, including hardware, peripherals and branch efficiency initiatives.
• Manage vendor relationships, service reviews, reporting, budgets and continuous improvement.

Skills

Endpoint management

Identity management

Microsoft 365

Intune

Jamf

Networking

Telephony

DevOps practices

Git workflows

Job description

At Reece, we’re a team of people who roll up our sleeves, back each other and get things done for our customers. Behind our branch network is Reecetech - the technology and digital team creating the tools, platforms and systems that help our people work smarter and support our customers every day.

We’re looking for a Branch Technologies Manager to lead the team responsible for the technology that powers our branches, offices and distribution centres. This role owns operational excellence across end-user devices, workforce identity, SaaS platforms, on-site networking, telephony, mobile devices and the broader hardware estate - while also shaping the future roadmap for how technology can make our sites more efficient.

This is a hands‑on leadership role for someone who can balance reliable day‑to‑day operations with future‑focused change. You’ll lead a team of senior technical specialists, uplift their engineering capability, partner across Reecetech and the broader business, and work closely with key vendors to deliver technology that works brilliantly for branch teams.

What you’ll do

• Lead a team across systems administration, networking and end‑user computing.
• Own service quality and operational performance for branch technology across a large, distributed environment.
• Drive the team’s transition toward cloud‑native, automation‑first and infrastructure‑as‑code ways of working.
• Lead technology delivery for new branches, refurbishments, relocations, offices and distribution centres.
• Shape the device and site technology roadmap, including emerging hardware, peripherals, automation and branch efficiency initiatives.
• Manage operational vendor relationships, service reviews, reporting, budgets and continuous improvement.

What you’ll bring

• Experience leading technical teams in IT operations, ideally across multi‑site, branch, retail, trade, logistics or distributed environments.
• Strong understanding of endpoint management, identity, Microsoft 365, Intune, Jamf or equivalent tools.
• Practical experience with networking, telephony, device lifecycle management and vendor performance.
• Exposure to infrastructure‑as‑code, Git workflows, DevOps practices or a strong appetite to lead a team through that transition.
• Clear communication, commercial thinking and the ability to turn technical detail into practical business outcomes.

Why Reece?

You’ll be part of a business with a long history, a strong branch network and a genuine focus on backing its people. At Reecetech, you’ll work with a team that is curious, practical and focused on creating technology that makes a real difference for customers and teams across Reece.