Branch Operations Leader: Elevate Service, Team Performance

Compasscorp; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

12 weeks paid parental leave

Employee Assistance Program (EAP)

Make a Difference Leave

Learning and development days

Rewards and recognition programs

Supportive workplace culture

Job summary

Compass Sydney is seeking a Branch Manager to lead a busy branch and drive exceptional service. You will oversee day-to-day operations, coach a high-performing team and coordinate fleet movements for a seamless customer experience.

Applicants should have proven leadership in a customer-focused setting, strong communication skills, and the ability to adapt to extended hours while maintaining high standards of safety and efficiency.

Qualifications

• Experience leading or managing a team in a customer-focused operational environment.
• Strong leadership skills with the ability to coach, motivate and develop others.
• Excellent communication and relationship-building skills.
• Strong organisational and time management skills with the ability to manage competing priorities.

Responsibilities

• Lead, coach and develop a high-performing team.
• Create a positive, accountable branch culture for outstanding service.
• Manage day-to-day branch operations to ensure safe, efficient service delivery.
• Support customers after accidents or breakdowns to ensure a seamless experience.

Skills

Team leadership

Coaching

Communication

Prioritisation

Problem solving

Job description

Compass Sydney is seeking a Branch Manager to lead a busy branch and drive exceptional service. You will oversee day-to-day operations, coach a high-performing team and coordinate fleet movements for a seamless customer experience.

Applicants should have proven leadership in a customer-focused setting, strong communication skills, and the ability to adapt to extended hours while maintaining high standards of safety and efficiency.