Branch Manager | Moonee Ponds | VIC

Bendigo Bank; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Job summary

Bendigo Bank in Moonee Ponds, Melbourne, seeks a Branch Manager to drive local growth with a strong emphasis on leadership, team development and an exceptional customer experience. You will lead by example, coach the team, manage risk and compliance, and partner with the community to deliver sustainable results while continuing your own learning through our development programs.

This is a full-time, permanent role with responsibilities spanning commercial, operational and people leadership in a

Qualifications

• Leadership with the ability to coach and manage staff performance.
• Proven sales mentorship through strategies to drive business.
• Experience in residential and commercial lending is essential.
• Strong communication skills to set branch expectations.
• Understanding of financial management, business acumen and risk framework.
• Ability to drive operational efficiencies and maintain high compliance standards.
• High level knowledge of lending products, policies and regulations.
• Knowledge of retail branch operations.

Responsibilities

• Coaching and developing competencies in your team and driving continuous improvement.
• Track KPIs, report, and create strategic plans to prioritise business performance.
• Lead by example, prioritising customer experience and stepping in where needed.
• Participate in on-the-job training and ongoing learning opportunities.

Skills

People leadership

Sales mentorship

Residential lending

Commercial lending

Communication

Financial management

Risk framework

Operational efficiency

Lending products knowledge

Retail branch operations

Job description

It starts here. With Bendigo Bank… and you.

We've never been ‘just a bank'. Just like you should never be ‘just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and accountabilities.

In this dynamic and high-impact role, you'll make your mark by:

• Coaching and developing competencies in your team. With a focus on continuous improvement, you'll proactively work with your team to help them achieve their performance and career development goals.
• Prioritising business performance through tracking KPIs, reporting, creating strategic plans.
• Leading by example. You'll prioritise the customer experience, and aren't afraid to step in wherever the branch needs you.
• Being a lifelong learner. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and other learning opportunities.
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

This is a permanent, full-time position located in Moonee Ponds.

What you'll bring to the role

To succeed in this role, you'll drive the branch's growth through leadership, team coaching and business development. We'd love you to have:

• People leadership with the ability to develop, coach and manage staff performance
• Proven sales mentorship through implementing strategies to drive business
• Experience in residential and commercial lending (essential)
• Strong communication skills to deliver clear branch expectations
• Understanding of financial management, business acumen and risk framework
• The ability to drive operational efficiencies and maintain high standards of compliance
• High level of understanding of lending products, policies and regulations
• Knowledge of retail branch operations

So, why work with us?

• Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day.
• Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You'll also get access to a great range of benefits, including:

• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Our corporate university ‘BEN U' to take your learning to the next level.

We're making better, bigger. And we'll get there with you.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.