Branch Manager | Coffs Harbour | NSW

Bendigobank; Coffs Harbour; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university

Job summary

Bendigo Bank in Coffs Harbour is seeking a Branch Manager to lead the local branch with a focus on growth, coaching and community engagement. This permanent, full-time role requires strategic planning and hands-on leadership in a dynamic banking environment.

You will drive KPIs, manage lending knowledge, and foster a customer-centric culture while building strong community relationships and representing the brand in local events.

Qualifications

• People leadership with the ability to develop, coach and manage staff performance.
• Proven sales mentorship through implementing strategies to drive business.
• Experience in residential and commercial lending (essential).
• Strong communication skills to deliver clear branch expectations.
• Understanding of financial management, business acumen and risk framework.
• The ability to drive operational efficiencies and maintain high standards of compliance.
• High level of understanding of lending products, policies and regulations.
• Knowledge of retail branch operations.

Responsibilities

• Drive the branch’s growth through leadership, team coaching and business development.
• Coach and develop competencies in your team to achieve performance and career goals.
• Prioritise business performance by tracking KPIs, reporting and creating strategic plans.
• Engage with the Community Bank board to build community relationships and be the go-to banking contact.
• Lead by example to prioritise customer experience and support the branch as needed.
• Support career development with on-the-job training and learning opportunities.

Skills

People leadership

Sales mentorship

Residential lending

Communication skills

Financial management

Operational efficiency

Lending policies & regulations

Retail branch operations

Job description

It starts here. With Bendigo Bank… and you.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and accountabilities.

In this dynamic and high-impact role, you’ll make your mark by:

Coaching and developing competencies in your team. With a focus on continuous improvement, you’ll proactively work with your team to help them achieve their performance and career development goals.

Prioritising business performance through tracking KPIs, reporting, creating strategic plans.

Working closely with the Community Bank board to build and nurture community relationships, being the face of our brand, actively participating in events and establishing yourself as the go to person for banking in our area.

Leading by example. You’ll prioritise the customer experience, and aren’t afraid to step in wherever the branch needs you.

Being a lifelong learner. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities.

Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

This is a permanent, full-time position located in Coffs Harbour. The roster is 76 hours per fortnight.

What you’ll bring to the role

To succeed in this role, you’ll drive the branch’s growth through leadership, team coaching and business development. We’d love you to have:

• People leadership with the ability to develop, coach and manage staff performance
• Proven sales mentorship through implementing strategies to drive business
• Experience in residential and commercial lending (essential)
• Strong communication skills to deliver clear branch expectations
• Understanding of financial management, business acumen and risk framework
• The ability to drive operational efficiencies and maintain high standards of compliance
• High level of understanding of lending products, policies and regulations
• Knowledge of retail branch operations

So, why work with us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.

Want be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.

Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You’ll also get access to a great range of benefits, including:

• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Our corporate university ‘BEN U’to take your learning to the next level.

We’re making better, bigger. And we’ll get there with you.

Think you’re our newest Branch Manager? Now’s the time to set your sights even higher – on the future you and the future career you deserve.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.