Branch Manager

Direct Recruitment; Geelong; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Phone

Laptop

Annual incentive & profit-sharing

Career progression

Wellbeing support

Employee Assistance Program

Inclusive culture

Job summary

Direct Recruitment is seeking an experienced Branch Manager to lead the Geelong branch, overseeing sales, service, warehousing and deliveries. This full-time role offers ownership of branch performance and the opportunity to drive growth within a supportive, collaborative workplace.

You will manage budgets, lead a diverse team, build strong relationships with customers and project partners, and promote a strong safety culture across operations. The position is based in Geelong, Australia.

Qualifications

• Proven leadership within infrastructure or construction industries.
• Strong commercial acumen with P&L, budgets and forecasting experience.
• Ability to lead and develop sales and operations teams.
• Commitment to safety and compliant working environment.
• Excellent communication and stakeholder relationship skills.
• Negotiation and interpersonal skills.
• Experience with CRM and business management systems (Salesforce/SAP preferred).

Responsibilities

• Own branch P&L and drive profitable growth across customers, products, pricing and sales performance.
• Lead, coach and develop a high-performing team across sales, customer service, warehousing, transport and operations.
• Oversee day-to-day branch operations: orders, inventory, logistics and workforce planning.
• Build relationships with customers, contractors and project partners to drive customer satisfaction and business growth.
• Manage budgets, forecasting, wages, stock availability, inventory turnover and overall cost control.
• Promote a strong safety culture and maintain high HSEQ standards.
• Identify opportunities for continuous improvement across customer experience, productivity and overall branch performance.

Skills

P&L management

Leadership

Sales leadership

Customer focus

CRM/Salesforce

SAP

Safety & compliance

Budget forecasting

Communication

Tools

Salesforce

SAP

Job description

About the Opportunity Our client is an established and trusted supplier to the infrastructure and construction industries across Australia and New Zealand, with over 29 years of industry experience.

With a strong reputation for delivering quality products, expert advice and reliable service, they provide tailored solutions to infrastructure contractors across a range of areas, including safety, hardware, fencing, civil consumables, geosynthetics and underground utilities.

The business is committed to investing in its people, encouraging ongoing development and fostering a supportive, inclusive and high-performing workplace.

We are seeking an experienced Branch Manager to lead our client's Geelong branch, reporting directly to the State Business Manager.

This is a full-time, Monday to Friday opportunity where you will take ownership of the branch's overall performance, driving profitable growth across sales, customer service, warehousing and delivery operations.

Key Responsibilities

• Take ownership of branch P&L and drive profitable growth across customers, products, pricing and sales performance.
• Lead, coach and develop a high-performing team across sales, customer service, warehousing, transport and operations.
• Oversee day-to-day branch operations, ensuring efficient order processing, inventory management, logistics and workforce planning.
• Build and maintain strong relationships with customers, contractors and project partners to drive customer satisfaction, retention and business growth.
• Manage budgets, forecasting, wages, stock availability, inventory turnover and overall cost control.
• Promote a strong safety culture and maintain high HSEQ standards.
• Identify opportunities for continuous improvement across customer experience, productivity and overall branch performance.

About the Opportunity Our client is an established and trusted supplier to the infrastructure and construction industries across Australia and New Zealand, with over 29 years of industry experience.

With a strong reputation for delivering quality products, expert advice and reliable service, they provide tailored solutions to infrastructure contractors across a range of areas, including safety, hardware, fencing, civil consumables, geosynthetics and underground utilities.

The business is committed to investing in its people, encouraging ongoing development and fostering a supportive, inclusive and high-performing workplace.

We are seeking an experienced Branch Manager to lead our client's Geelong branch, reporting directly to the State Business Manager.

This is a full-time, Monday to Friday opportunity where you will take ownership of the branch's overall performance, driving profitable growth across sales, customer service, warehousing and delivery operations.

Key Responsibilities

• Take ownership of branch P&L and drive profitable growth across customers, products, pricing and sales performance.
• Lead, coach and develop a high-performing team across sales, customer service, warehousing, transport and operations.
• Oversee day-to-day branch operations, ensuring efficient order processing, inventory management, logistics and workforce planning.
• Build and maintain strong relationships with customers, contractors and project partners to drive customer satisfaction, retention and business growth.
• Manage budgets, forecasting, wages, stock availability, inventory turnover and overall cost control.
• Promote a strong safety culture and maintain high HSEQ standards.
• Identify opportunities for continuous improvement across customer experience, productivity and overall branch performance.

Skills & Experience

• Proven leadership experience within the infrastructure, construction or a related industry.
• Strong commercial acumen, with experience managing P&L, budgets, forecasting and overall business performance.
• Demonstrated ability to lead, coach, mentor and develop high-performing sales and operations teams.
• A strong commitment to workplace health and safety and maintaining a compliant working environment.
• Excellent communication and relationship-building skills, with a customer-focused approach.
• Strong problem-solving and decision-making abilities, including negotiation and interpersonal skills.
• Confidence using CRM and business management systems. Experience with Salesforce and SAP will be highly regarded.

What's on Offer?

• Competitive salary package.
• Annual incentive and profit-sharing scheme.
• Company vehicle, phone and laptop.
• The opportunity to take ownership of the branch and operate with a high level of autonomy.
• Ongoing training, professional development and career progression opportunities.
• A supportive, inclusive and collaborative workplace culture.
• Employee recognition and reward programs.
• Access to an Employee Assistance Program and additional wellbeing support.

Ready to Take the Next Step?

If you're a commercially driven leader who enjoys building successful teams, developing customer relationships and driving business growth, this is an excellent opportunity to make your mark.

You'll have the autonomy to lead and grow the Geelong branch, backed by an established business, experienced support network and strong industry reputation.