Branch Manager

Kennards Hire; Darwin; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Car

Fuel card

Phone

Job summary

Kennards Hire is seeking a Branch Manager for Access Darwin, NT. You will lead the branch team to drive revenue, manage daily operations, and ensure safety and service standards are met.

You will oversee P&L, staffing, rostering, payroll timelines, reports, equipment maintenance, and business development with customers. Kennards Hire offers a great salary package including car, fuel card and phone, plus extensive benefits and growth opportunities.

Qualifications

• Demonstrated experience leading a team in a management/supervisory role.
• Strong financial acumen with experience managing P&L.
• Outstanding customer service leadership and complaint handling.
• Experience in network operations with collaborative approach.

Responsibilities

• Lead the branch team and drive revenue to meet budget.
• Manage the branch P&L.
• Plan staffing with Area manager for profitability.
• Ensure rostering and payroll timelines are met.
• Prepare end of month reports and address losses.
• Oversee equipment maintenance and workshop standards.
• Develop customer relationships and identify business opportunities.
• Coach safe work practices and PPE compliance.

Skills

Team leadership

P&L management

Customer service leadership

Cross-functional collaboration

Job description

Branch Manager

Access Darwin, NT

• Be part of a growing, innovative business that is leading the industry forward
• Contribute to an iconic brand with over 200 branches in AUS & NZ
• Great salary package including car, fuel card and phone

With Kennards Hire You Can

As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.

About the role

• Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
• Manage the branch P&L
• Plan branch staffing in collaboration with the Area manager to meet profitability targets;
• Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
• Prepare end of month reports and action business lost
• Ensure equipment maintenance, servicing and workshop meets QOM standards
• Develop customer relationships and network to identify business development opportunities
• Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
• Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

About you

• Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
• Strong financial acumen and experience managing P&L's
• Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
• Experience in working within a network operation where collaboration with others has been an important part of success

Join our team

You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There's also a great range of employee benefits and rewards on offer including:

• All the training and development you need to build a successful career with us
• Pathways to pursue your career, nationally and internationally
• Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
• Opportunity for profit share
• Great employee discount rates on our hire gear
• Our annual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.