Branch Lending Manager

Westpac; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Employee mortgage rates

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Job summary

Westpac, a leading Australian bank, is seeking a Branch Lending Manager in Sydney to help customers realise their home ownership dreams. You will be the friendly face in the branch, guiding clients through mortgage options and applications.

Using your knowledge of mortgage products and local market, you’ll build relationships, understand current needs and future goals, and connect customers with the right Westpac solutions.

Qualifications

• Proven experience working in a customer-facing organisation, particularly in lending.
• Solid people skills to make customers feel confident and well-supported.
• Consistently exceed customer expectations through exceptional service.
• Strong business development skills and the ability to network effectively within the community.

Responsibilities

• Assist customers with home loan applications and advise on mortgage products.
• Build relationships with customers and identify financial needs for today and tomorrow.
• Match customers with Westpac products to meet their goals.

Skills

Customer-facing experience

Lending experience

People skills

Business development

Job description

Job Description

Create your best future and join

Branch Lending Manager

Drive new business opportunities, rebuild and grow existing relationships.

Job Description

Create your best future and join Westpac as a Branch Lending Manager

Drive new business opportunities, rebuild and grow existing relationships.

What’s the role?

As a Branch Lending Manager, you will assist Westpac customers with their dream of owning their own home. You’ll be one of the friendly faces of our branch for both new and existing customers to meet when it’s time to apply for a home loan (or even before then!).

Using your solid understanding of mortgage products and services and the local market, you’ll build great relationships with our customers. Service will become second nature to you, as you meet with customers to find out what their financial needs are today – and what goals they have for tomorrow. And then match them up with the financial products that will bring them closer to making those goals a reality.

What do I need?

• Proven experience working in a customer-facing organisation, particularly in lending.
• Solid people skills to make customers feel confident and well-supported.
• Consistently exceed customer expectations through exceptional service.
• Strong business development skills and the ability to network effectively within the community.

Why join us?

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.