Branch Allrounder

Motion Asia Pacific Pty; Singleton Council; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus incentives

Uniforms supplied

Parental leave top-up

Wellbeing/employee assistance

Good to Give Leave Day

Job summary

Motion Asia Pacific Pty in Singleton is seeking a versatile Branch All-Rounder to support all branch operations, from delivering exceptional customer service at the trade counter to assisting in the warehouse and stock control. This hands-on role requires physical manual handling, the ability to lift heavy items, and a current driver’s license.

You will engage with customers, process quotes, and help with stock checks, packing, and dispatch.

Qualifications

• 6–12 months experience in warehouse, customer service or similar.
• Excellent customer service and communication skills.
• Ability to lift heavy items and perform physical tasks.
• Current driver’s license required.

Responsibilities

• Deliver consistent, high-quality service to customers.
• Assist trade counter and phone sales enquiries; follow up with quotes and pricing.
• Assist with workshop duties and stock checks; support in warehouse operations.
• Enter cash sales, invoices, purchases, transfers, and packing slips accurately.
• Arrange credits for pricing issues and returns; resolve problems to prevent future credits.
• Support periodic stock checks; ensure stock levels and communicate needs to purchasing.

Skills

Customer service

Communication

Teamwork

Attention to detail

Driver's license

Physical fitness

Job description

20h ago , from Motion Asia Pacific - Australia

We are seeking a versatile and energetic Branch All-Rounder to support all areas of our Singleton branch operations, from delivering exceptional customer service to assisting in the warehouse.

What We Offer:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion with access to free webinars, training events and courses.
• Comprehensive Benefits: Including bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

What your Day to Day looks like:

• Delivering consistent and high-quality service to our customers
• Assist customers with trade counter and phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner.
• Assist with day-to-day workshop duties, supporting workshop operations and the team as required.
• Accurately enter cash sales, invoices, purchase orders, transfers and picking slips into the computer system in a timely manner
• Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits
• Assist with periodic stock checks
• Ensuring sufficient levels of stock are available and advise purchasing department of stock requirements
• Picking and packing of orders including courier and transport documentation
• Checking picked orders and invoicing.

This is a hands-on role that will also require physical manual handling for the purposes of preparing customer orders for dispatch as well as receipting and arranging storage of goods in accordance with appropriate procedures

About you - Skills and experience:

• Exceptional customer service focus, communication and interpersonal skills
• At least have 6 months to a year experience in the warehouse, customer service or similar industry.
• High attention to detail and solid organisation skills
• Ability to work independently and as part of a team
• Able to lift heavy bulky items to handle stock as well as picking and packing.
• Productive and willing team player with a strong work ethic and positive attitude.
• Current driver's license
• Experience in the Industrial Manufacturing, Hydraulics or similar background (Desirable)

About Motion

Motion Fluid Power Solutions is a trusted leader in providing hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We service a diverse range of industries, including mining, waste management, transport, oil & gas, manufacturing, construction, and agriculture.

We specialise in delivering high-quality fluid power products and customized solutions that help our customers enhance efficiency and reliability in their operations.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.