Boutique Sales & Operations Administrator

FashionUnited; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Van Cleef & Arpels Sydney Flagship is seeking a Sales Administrator to support boutique operations and client experiences. The role focuses on back-office tasks, cash handling and coordinating reports while maintaining high service standards.

You are detail-oriented, organized and reliable, with a proactive approach to ensuring operational excellence. A foundational knowledge of Maison policies and an interest in Jewelry & Watchmaking are a plus.

Qualifications

• Detailed, organized and reliable with a proactive approach to ensuring operational excellence.
• Foundational knowledge of Maison policies and procedures, plus an interest in Jewelry & Watchmaking.

Responsibilities

• Manage cash and billing procedures, including POS, float, and bank deposits.
• Prepare and maintain activity reports (reservation, consignment, stock, sales reconciliation, traffic).
• Order and manage consumables for the boutique (drinks, chocolates, flowers).
• Contribute to efficient document management (invoices, archives, mails).
• Handle relationships with external third-parties (e.g., energy & utilities providers, intermediaries).
• Take ownership of digital tools topics when the Operations & Sales Manager is unavailable.
• Ensure strict compliance with Maison's policies and procedures.
• Support client experience by welcoming clients and managing waiting time, offering refreshments, catalogues or boutique tours when relevant.

Job description

Van Cleef & Arpels Sydney Flagship is seeking a Sales Administrator to support boutique operations and client experiences. The role focuses on back-office tasks, cash handling and coordinating reports while maintaining high service standards.

You are detail-oriented, organized and reliable, with a proactive approach to ensuring operational excellence. A foundational knowledge of Maison policies and an interest in Jewelry & Watchmaking are a plus.