Boutique Manager — Lead Luxury Beauty Team & Growth

L'Occitane Australia Pty; Melbourne; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Generous team discounts

Product allowances

Incentives

Training & development

Internal career progression

B Corp sustainability initiatives

Extra paid days off

Milestone gifts

Free EAP and wellness magazines

Résumé du poste

L’Occitane en Provence Australia is seeking a dedicated Boutique Manager to lead the Doncaster boutique in Melbourne. You will inspire a high-performing team, oversee daily operations and deliver an elevated guest experience.

This role rewards leadership, teamwork, and a passion for skincare, with a competitive package including staff discounts, product allowances and incentives, training and career progression opportunities, plus wellbeing benefits.

Qualifications

• Minimum 1–2 years in a similar retail management role.
• Experience as an assistant manager or similar.
• Excellent verbal and written communication skills.
• Strong ability to motivate and inspire a team.
• Understanding of KPIs and ability to analyse figures.
• Skin care experience is ideal but not essential.

Responsabilités

• Oversee all aspects of the boutique’s operations.
• Ensure the highest level of service is given to guests; meet objectives.
• Inspire, coach, and motivate the team to achieve sales targets and KPIs.
• Uphold brand standards and deliver a guest-first experience.
• Execute visual merchandising and stock management per guidelines.
• Administrative responsibility for weekly boutique reporting.
• Lead and contribute to a positive, collaborative team culture.

Connaissances

Guest experience

Team leadership

KPI reporting

Communication

Retail operations

Description du poste

L’Occitane en Provence Australia is seeking a dedicated Boutique Manager to lead the Doncaster boutique in Melbourne. You will inspire a high-performing team, oversee daily operations and deliver an elevated guest experience.

This role rewards leadership, teamwork, and a passion for skincare, with a competitive package including staff discounts, product allowances and incentives, training and career progression opportunities, plus wellbeing benefits.