Bistro Supervisor: Guest Experience Maestro

Endeavour Group; Australia; Hybride; AUD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Discount card for ALH Hotels

Endeavour Wellbeing Support

Résumé du poste

Brighton Beach Hotel, part of the ALH Hotels and Endeavour Group network, seeks a Bistro Supervisor. You will lead a hands-on team, drive guest service excellence and ensure RSA compliance while promoting loyalty programs. Flexibility for days, evenings and weekends is required.

You will work closely with the Venue Manager and Head Chef to grow the food offering and foster a safety-focused culture across the venue.

Qualifications

• Experience in a pub/venue environment with food and drinks knowledge.
• Holds a valid RSA certificate and can lead a hands-on bistro team.
• Must be a great people person with strong communication and detail.

Responsabilités

• Engage with guests and create memorable moments through product passion.
• Lead the bistro in guest service, health and safety, compliance and cleanliness.
• Induct/train/develop team members, focusing on product knowledge.
• Promote ALH Loyalty Programs and benefits to guests.
• Collaborate with Venue Manager and Head Chef to grow food offerings.
• Uphold safety and RSA compliance as part of the culture.

Connaissances

People management

Guest service

Team leadership

RSA certificate

Food & beverage knowledge

Description du poste

Brighton Beach Hotel, part of the ALH Hotels and Endeavour Group network, seeks a Bistro Supervisor. You will lead a hands-on team, drive guest service excellence and ensure RSA compliance while promoting loyalty programs. Flexibility for days, evenings and weekends is required.

You will work closely with the Venue Manager and Head Chef to grow the food offering and foster a safety-focused culture across the venue.