Bistro Lead & Guest Experience Champion

ALH Hotels; City of Melbourne; On-site; AUD 65,000 - 86,000; Full time

Benefits offered by this job

ALH Loyalty Program discounts

Employee discount

Wellbeing support

Job summary

ALH Hotels' Brighton Beach Hotel is seeking a hands-on Bistro Supervisor who loves pub food and guest interaction. You will lead the bistro operations, ensure safety and cleanliness, and train the team to deliver memorable dining experiences.

With RSA in hand and flexible availability for day, evening, and weekend shifts, you’ll collaborate with the Venue Manager and Head Chef to grow the food offer while upholding our safety standards.

Qualifications

• Inherent requirement to perform physical tasks safely, including lifting and moving stock.
• You thrive in a pub/club venue with a hands-on leadership approach.
• You have flexible availability across days, evenings and weekends.
• You hold a current RSA certificate.

Responsibilities

• Lead the bistro in guest service, health and safety, compliance and cleanliness.
• Induct, train and develop team members on product knowledge and promotions.
• Engage guests, share passion for our offerings and create memorable moments.
• Collaborate with Venue Manager and Head Chef to grow the food offer.

Skills

People skills

Customer service

Communication

RSA certificate

Job description

ALH Hotels' Brighton Beach Hotel is seeking a hands-on Bistro Supervisor who loves pub food and guest interaction. You will lead the bistro operations, ensure safety and cleanliness, and train the team to deliver memorable dining experiences.

With RSA in hand and flexible availability for day, evening, and weekend shifts, you’ll collaborate with the Venue Manager and Head Chef to grow the food offer while upholding our safety standards.