Bistro & Gaming Attendant - Macquarie Inn

ALH Hotels; Dubbo; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discount card

Wellbeing support

Job summary

ALH Hotels is seeking a Bistro & Gaming Attendant for the Macquarie Inn. You will be the friendly face on the floor, guiding guests, suggesting great meals and drinks, and ensuring a memorable visit with outstanding service.

Bring your passion for hospitality, a current RSA/RCG certificate, flexible availability, and a willingness to learn about gaming. A team-player attitude helps you thrive in a busy venue.

Qualifications

• Role involves manual handling and lifting with safe practices.
• RSA/RCG certificate required; flexible availability.
• Genuine hospitality mindset with attention to detail.

Responsibilities

• Be the face of the floor, connect with guests and ensure memorable visits.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver top-notch customer service and make interactions fun.
• Cover front-line duties from opening to close while maintaining high standards.
• Lend support to the gaming/wagering team when needed and permitted.

Skills

People person

Guest service

Team player

Gaming experience

Flexibility

Education

RSA/RCG certificate

Job description

About The Role

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

Bistro & Gaming Attendant | Macquarie Inn

A day in the life of a Bistro & Gaming Attendant

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA/RCG certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.