Billing Platform Feasibility Lead – Utilities

Peoplebank; Canberra; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

Peoplebank in Australia seeks a Senior Project Manager to lead a feasibility study of the customer billing platform and operating model. Location is open to QLD, VIC, NSW or ACT with flexible/remote arrangements.

You will evaluate the current state, quantify risk and TCO, compare options and deliver board-ready recommendations. This role focuses on determining whether change is required and identifying the best path forward for the business.

Qualifications

• Experience in Utilities (water/energy) sector.
• Senior project leadership on feasibility and strategy engagements.
• Hands-on exposure to customer billing/CIS/revenue/payments platforms and their integrations.
• Strong commercial & analytical capability: TCO modelling, cost/benefit, risk analysis.
• Ability to produce executive/board-level documentation (business cases, recommendations, decision papers).
• Stakeholder management across Technology, Finance, Customer, Operations and Procurement.
• Vendor/partner engagement.
• Excellent written communication and presentation skills.

Responsibilities

• Lead feasibility assessment of the current customer billing platform and operating model.
• Quantify current state, risks, and total cost of ownership.
• Compare future options and prepare board-ready recommendations.
• Determine whether change is required and define the best path forward.

Skills

Utilities sector experience

Senior project leadership

Billing/CIS/revenue platforms

TCO modelling

Executive documentation

Stakeholder management

Vendor engagement

Excellent communication

Job description

Peoplebank in Australia seeks a Senior Project Manager to lead a feasibility study of the customer billing platform and operating model. Location is open to QLD, VIC, NSW or ACT with flexible/remote arrangements.

You will evaluate the current state, quantify risk and TCO, compare options and deliver board-ready recommendations. This role focuses on determining whether change is required and identifying the best path forward for the business.