Billing Officer

Mercy Aged and Community Care Ltd; Richmond Shire; Hybride; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

Mercy Health is seeking a Billing Officer for our North Richmond Office with hybrid working options. You will be responsible for accurate and timely patient billing across multiple systems and sites, ensuring Medicare and private health insurance compliance while supporting revenue integrity and delivering high-quality service to patients and stakeholders.

The role requires 2+ years in a similar hospital billing role, experience with iPM billing, strong attention to detail, and excellent written

Qualifications

• 2+ years of experience in a similar Billing officer role within the hospital sector.
• Experience with iPM billing.
• High attention to detail and commitment to accurate working.
• Well-developed interpersonal, written and verbal communication skills.
• Strong customer service focus and commitment to quality.

Responsabilités

• Process patient billing across multiple systems and sites.
• Ensure compliance with Medicare, private health insurance, and regulatory requirements.
• Support revenue integrity and deliver high-quality service to patients and stakeholders.
• Provide guidance and education to other team members within the Group Billings and Receivables Team.

Connaissances

Billing officer

iPM billing

Attention to detail

Interpersonal skills

Customer service

Microsoft Excel

Outils

Microsoft Excel

Description du poste

Employment Type: Full-time, permanent Hours: 38 hrs per week, 7.6 hrs per day, Mon-Fri Location: North Richmond Office with Hybrid working available Upload with Application: Resume & Cover letter

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we’re there. Where will you be? For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

TheGroup Billing and Receivables functionis a centralised Support Servicethat undertakesbilling andreceivableactivities across Mercy Health. Led by the Group Billing and Receivables Manager, Health Services, the functioncomprisesmultiple teams that support the Health Service and Health Ageing business streams. The Billing Officer is responsible fortheaccurateandtimelyprocessing of patient billingacross multiple systems and multiple sites, health fundclaims,inaccordance withAustralian healthcare funding models. This role ensures compliance with Medicare, private health insurance, and regulatory requirements while supporting revenue integrity and delivering high-quality service to patients and stakeholders. The role will also develop an understanding and oversight of all billing functions performed by theGroupBillings and Receivables Team whilst providingguidance,supportand educationto otherteam members. As a centralised role, engagement will be via a common law contract rather than a Victorian Health EBA.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

• 2+ yearsofexperienceandknowledge ofperforming a similar Billingofficerrole within the hospital sector.
• Experience with iPM billing.
• A high attention to detail and commitment toaccurateworking.
• Well-developed interpersonal,writtenand verbal communication skills.
• A strong customer service focus and a commitment to a culture of excellence and quality.
• Value self-improvement and aim to enhance your skills and knowledge through continual learning and development.
• Proficiency across the Microsoft suite of products to include Excel.

Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people’s lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services.

If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us!

Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need.

We look forward to welcoming you to your journey with Mercy Health.