Behaviour Support Practitioner Team Leader

Civic Disability Services Limited; Sutherland Shire Council; Hybrid; AUD 100,000 - 150,000; Full time

Job summary

Civic Disability Services Limited is seeking a passionate Behaviour Support Practitioner Team Leader to lead a growing multidisciplinary team and deliver high-quality, evidence-based behaviour support services to clients across the Sutherland Shire, Sydney Metro and surrounding areas.

You will supervise, coach and mentor junior practitioners, maintain KPIs, oversee complex cases, and model best-practice approaches, with a focus on capacity building, person-centred support, and positive outcomes

Qualifications

• Advanced or Specialist Behaviour Support NDIS registration.
• Minimum 2+ years’ experience as a NDIS Advanced/Specialist Practitioner.
• Tertiary qualifications in Psychology, Social Work or related field.
• Demonstrated leadership experience supervising and developing practitioners.
• Expertise in conducting evidence-based assessments and therapeutic interventions for challenging behaviours.
• Strong understanding of the NDIS and Quality & Safeguarding Commission.
• Capacity-building and person-centred approach to service delivery.
• Commitment to innovative, practical solutions empowering clients.

Responsibilities

• Provide day-to-day operational leadership, support, and clinical supervision to team members, including facilitating peer and clinical supervision sessions.
• Manage a varied caseload alongside leadership duties, working onsite and within clients’ environments, with flexibility for in-person or Telehealth support.
• Guide staff in managing restrictive practices, incident reporting ensuring compliance with legislation and NDIS Quality & Safeguards Practice Standards.
• Coach, advise, and provide on-the-job support to practitioners and carers, enhancing their skills and knowledge in evidence-based interventions and developmental milestones.
• Conducting assessments and provide strategies and support to meet the needs of children and adults in the areas of communication, self-regulation, social skills, self-care participation and inclusion.
• Ensure self and team maintain KPIs and service quality.
• Support Civic’s growth and service footprint across NSW through operational insight and collaboration.

Skills

Team leadership

Communication

Time management

Multidisciplinary collaboration

Education

Bachelor's degree in Psychology or Social Work or related field

Job description

Civic Disability Services is seeking a passionate, motivated, and experienced individual to join our growing multidisciplinary team as a Behaviour Support Practitioner Team Leader. Reporting to the Clinical Services Manager, you will deliver high-quality, evidence-based behaviour support services to clients, while providing operational and clinical leadership to a team of Behaviour Support Practitioners.

This pivotal role is designed for someone who thrives on leading others, fostering collaboration, and driving best-practice approaches. You will supervise, coach, and mentor junior practitioners, ensuring a culture of teamwork and continuous improvement. Your leadership will directly impact the development of your team and the positive outcomes achieved for clients across the Sutherland Shire, Sydney Metro, and surrounding areas.

Key Responsibilities

• Provide day-to-day operational leadership, support, and clinical supervision to team members, including facilitating peer and clinical supervision sessions.
• Manage a varied caseload alongside your leadership duties, working both onsite and within clients’ natural environments, with flexibility for in-person or Telehealth support.
• Guide staff in managing restrictive practices, incident reporting ensuring compliance with legislation and NDIS Quality & Safeguards Practice Standards.
• Coach, advise, and provide on-the-job support to practitioners and carers, enhancing their skills and knowledge in evidence-based interventions and developmental milestones.
• Conducting assessments and provide strategies and support to meet the needs of children and adults in the areas of communication, self-regulation, social skills, self-care participation and inclusion.
• Ensure self and team maintain KPIs and service quality.
• Support Civic’s growth and service footprint across NSW through operational insight and collaboration.

About You

You are an Advanced or Specialist Behaviour Support Practitioner with a proven track record in team leadership. You excel at building relationships, communicating effectively, and adapting to fast-paced, changing environments. Your positive attitude, enthusiasm for change, and commitment to professional growth set you apart.

You will possess:

• Advanced or Specialist Behaviour Support NDIS registration
• 2+ years’ experience as a NDIS Advanced/Specialist Behaviour Support Practitioner.
• Tertiary qualifications in Psychology, Social Work or a related field
• Demonstrated experience in a leadership role, supervising and developing practitioners.
• Expertise in conducting evidence-based psychological assessments and therapeutic interventions, particularly with individuals exhibiting challenging behaviours.
• Strong understanding of the NDIS and Quality & Safeguarding Commission.
• An understanding of the requirements of working in the NDIS setting and from a capacity building and person centred approach.
• Passion for innovative, practical solutions that empower clients to realise their potential.
• Excellent interpersonal, written and verbal communication skills.
• Ability to manage own time, deadline driven with exceptional organizational and multi-tasking skills.

ABOUT CIVIC

Our vision of Human Potential, Realised is about striving to create a society where people have the opportunity to achieve their goals and participate as a valued member of the community. At Civic, you will have the opportunity to realise your potential by unleashing your talent and passion for social impact to change lives.

Our people are at the forefront of what we do and as such, are provided access to continuous learning, are supported in working to their strengths and are encouraged to stretch and continue to develop in their careers.

We embrace when our employees are courageous and have new ideas about how we can do things differently that enhance both employees and clients’ lives.

Not only do we offer flexible working, not-for-profit salary packaging, access to discounted private health insurance and Fitness Passport, an employee assistance program and an onsite café at Head Office but, we have a professional, family-friendly culture where everyone belongs.

Successful applicants are subject to ID, police, Working with Children Check and NDIS Worker Screening Checks and must hold current Drivers Licence and First Aid Certification.