Beauty Store Lead: Customer Experience & Growth

Sephora USA, Inc; Perth; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Personal development

Store discounts

Parental leave

Mental health support

Life insurance

Job summary

Sephora USA, Inc. in Karrinyup, Australia, is seeking an Assistant Store Manager to support the Store Manager in a fast-paced beauty retail environment and to deliver an unbeatable client experience.

This role focuses on driving selling culture, using data to guide decisions, developing talent, and maintaining Sephora’s brand standards while ensuring operational excellence across the store.

Qualifications

• 2-3+ years' experience in retail/store line management.
• Hands-on leader who motivates on the sales floor.
• Experience in multi-site retail environments is a plus.
• Strong organizational and analytical skills with business acumen.
• Willingness to work weekends and long hours as needed.

Responsibilities

• Support Store Manager to lead the team in a fast-paced retail environment delivering an unbeatable client experience.
• Drive a selling culture and meet KPIs while upholding Sephora values.
• Develop internal talent and raise team performance.
• Implement continuous improvement in operations and collaboration with the wider team.
• Energize the team to deliver first-class customer service.

Skills

Retail leadership

Customer service

Data-driven

Team motivation

Merchandising

Job description

Sephora USA, Inc. in Karrinyup, Australia, is seeking an Assistant Store Manager to support the Store Manager in a fast-paced beauty retail environment and to deliver an unbeatable client experience.

This role focuses on driving selling culture, using data to guide decisions, developing talent, and maintaining Sephora’s brand standards while ensuring operational excellence across the store.