Beauty Floor Leader: Inspire Teams & Elevate Service

MECCA; Maroochydore; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Up to 40% product discount

Product allowance

Leadership education opportunities

Performance bonus program

Parental support program

Job summary

MECCA is seeking a Floor Manager for the Sunshine Plaza store in Queensland. You will lead a large-format retail team, drive exceptional customer service, and coach staff to deliver MECCA’s signature experience.

This role is full-time and based in-store, with opportunities to participate in leadership conferences and product education. You will mentor teammates, maintain store KPIs, and embody MECCA’s values.

Qualifications

• Prior experience managing a large format retail environment.
• Passion for exceptional customer service and creating MECCA-magic moments.
• Coaching and mentoring experience focused on team development.
• Genuine care for people and delivering the best possible team member experience.

Responsibilities

• Support the Store Manager in leading the team to deliver outstanding customer experience.
• Lead from the front with ongoing training, mentoring and feedback to build an effective team.
• Engage and motivate in-store staff to meet KPIs and uphold MECCA values.

Skills

Leadership

Customer service

Coaching

Mentoring

Team motivation

Job description

MECCA is seeking a Floor Manager for the Sunshine Plaza store in Queensland. You will lead a large-format retail team, drive exceptional customer service, and coach staff to deliver MECCA’s signature experience.

This role is full-time and based in-store, with opportunities to participate in leadership conferences and product education. You will mentor teammates, maintain store KPIs, and embody MECCA’s values.