Beauty Counter Manager - DIOR

Heinemann; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free on-site parking

Staff discount

Career development opportunities

Job summary

Heinemann, a family-founded distributor and retailer in travel retail, is seeking a Counter Manager for its luxury Dior cosmetics segment in Sydney. You will lead a team of brand ambassadors, model exceptional customer service, and drive sales within the perfume and cosmetics category.

The role requires passion for the Dior brand, leadership experience in retail, and a proven ability to coach a team to achieve outstanding results in a fast-paced environment.

Qualifications

• Experience in working within the luxury perfume and cosmetics or skin care industry.
• Have experience in achieving outstanding sales.
• The proven ability to coach and motivate a team.
• Have experience working and leading a team environment and building good working relations.
• Have passion and enthusiasm for the brand and the perfume and cosmetics category.
• A minimum of 2 years retail experience within a perfume and cosmetics brand.

Responsibilities

• Lead by example and ensure the team facilitates an exceptional level of customer service within the perfume and cosmetics categories.
• Lead a team of brand ambassadors that represent a beauty brand.
• Ensure the team delivers outstanding customer service and sales within the Dior brand.
• Coach and motivate staff to achieve sales targets and maintain brand standards.
• Foster teamwork and build strong working relationships within the store environment.

Skills

Leadership

Sales

Customer service

Team motivation

Multilingual (adv)

Job description

Do you have a passion for perfume and cosmetics? Do you thrive on results, have a passion for sales and love customer interaction and have a reputation for providing outstanding customer service?

The Counter Manager works within the team that helps support and lead a team of brand ambassadors that represent a beauty brand. You will lead by example and ensure the team facilitates an exceptional level of customer service within the perfume and cosmetics categories. We have an exciting opportunity for DIOR.

For us, passion for Travel Retail is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international and domestic travel retail market.

But it is not just all about us! At Heinemann, we offer a great working environment with plenty of perks! We have staff discount from our retail outlets when you travel, career development opportunities, corporate activities (Heinemann Hero recognition, staff discount), but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do.

What you will get:

• Free on-site parking & Accessible by public transport
• Important training and Career development opportunities
• Teamwork within a great environment
• Work with luxurious brands
• Diversity, Equity, Inclusion & Belonging program

As a Counter Manager you will

• Experience in working within the luxury perfume and cosmetics or skin care industry.
• Have experience in achieving outstanding sales.
• The proven ability to coach and motivate a team.
• Have experience working and leading a team environment and building good working relations.
• Have passion and enthusiasm for the brand and the perfume and cosmetics category.
• A minimum of 2 years retail experience within a perfume and cosmetics brand.

What you should bring along

• Previous leadership experience within retail
• Immaculate personal presentation
• Multi-lingual advantageous, but not essential
• The ability to work in a fast-paced environment