Beauty Advisor

Narooma; Melbourne; Hybrid; AUD 48,000 - 60,000; Full time

Job summary

CHANEL is seeking a Beauty Advisor for our Fragrance and Beauty Boutique Counter at Sydney Airport T3. This full-time, 12-month fixed-term role focuses on delivering an exceptional client experience, representing the brand, and contributing to business objectives across Makeup, Fragrance and Skincare.

You will build lasting relationships with clients, provide expert advice, and work collaboratively with the team to deliver the CHANEL experience across all touchpoints.

Qualifications

• Previous retail experience with sales targets and KPIs.
• Strong interpersonal and communication skills.
• Digital trend awareness and ability to adapt to technologies.
• Curiosity and eagerness to learn.

Responsibilities

• Create a tailor-made client experience and personalized solution for each client visit.
• Share beauty tips to educate and inspire clients and enrich product usage.
• Conduct makeup services and skincare consultations using product knowledge.
• Invite clients to return for services and schedule appointments.
• Promote link selling and cross-selling to achieve business objectives.
• Stay curious and share trend knowledge with the team.

Skills

Retail experience

Sales targets

KPI awareness

Customer service

Storytelling

Job description

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

We are currently recruiting a Beauty Advisor to join our Fragrance and Beauty Boutique Counter in Sydney Airport T3 Location. This role will be full time, and a fixed term contract of 12 months.

ABOUT THE ROLE

The Beauty Advisor creates a unique and memorable experience for each client, at every moment and at every point of sale. You will work as an ambassador of the brand to create a unique, genuine and long-lasting bond with the client, while understanding and contributing to business objectives.

WHAT IMPACT YOU CAN CREATE AT CHANEL

As a Beauty Advisor, you are the heartbeat of our brand. You will have the ability to create lasting moments with your clients, and build trusted relationships with client and team mates alike. Thinking 'outside the four walls' of the Boutique and considering the entire client experience across all touch points of Makeup, Fragrance and Skincare.

YOU ARE ENERGISED BY

Fragrance!! Make Up!! Skincare!! The Beauty Advisor working across all axis of Chanel, providing excellent advice and service through the art of storytelling and exceptional client service.

WHAT WILL YOU DO?

• Create a tailor-made client experience and personalized solution for each client visit, using the CHANEL experience ritual and building long-lasting relationship with clients.
• Share beauty tips with clients to educate and inspire them and enrich their experience in using the Chanel products.
• Conduct makeup services and skincare consultations for clients utilizing your excellent beauty and product knowledge
• Proactively invite clients to come back for services and schedule appointments.
• Promote link selling and cross-selling in order to achieve business objectives
• Show curiosity to learn more in order to nourish the business culture and share trend knowledge, being pro-active in self-learning and development of the wider team.

WHAT YOU WILL BRING

• Eagerness and willingness to take care of the Chanel client, with an understanding of exceptional client service.
• Strong interpersonal and communication skills with the ability to establish emotional connection and build relationships.
• Previous retail experience and experience with sales targets and KPI’s will be highly regarded
• Digital trend awareness, with capabilities to embrace changing technologies
• Curiosity, openness and eagerness to learn.
• Previous experience in a Fragrance and Beauty environment an advantage

WHAT CHANEL CAN OFFER YOU

In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.