Beachfront Luxury Concierge & Porter

MGallery Hotel Collection; Manly; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Accor Heartist benefits

Uniform dry-cleaning

Job summary

MGallery Hotel Collection in Manly is seeking a friendly Porter to welcome guests, assist with luggage, escort guests to rooms, and coordinate valet services. You will share local recommendations and help ensure a seamless, memorable arrival.

You will maintain a spotless front entrance, provide warm, personalised service, and support VIP arrivals while enjoying the Northern Beaches lifestyle within a luxury brand.

Qualifications

• Experience in a hotel, hospitality, or guest service preferred.
• Strong English communication and presentation.
• Valid Australian Driver's Licence.

Responsibilities

• Welcome guests and assist with arrivals, departures, and luggage services.
• Escort guests to their rooms and provide a personalised introduction to facilities.
• Deliver exceptional guest service with attention to detail and engagement.

Skills

Customer service

Communication skills

English proficiency

Guest engagement

Local knowledge

Driver's Licence

Tools

None

Job description

MGallery Hotel Collection in Manly is seeking a friendly Porter to welcome guests, assist with luggage, escort guests to rooms, and coordinate valet services. You will share local recommendations and help ensure a seamless, memorable arrival.

You will maintain a spotless front entrance, provide warm, personalised service, and support VIP arrivals while enjoying the Northern Beaches lifestyle within a luxury brand.