Luxury Concierge Porter

The Langham, Gold Coast; Gold Coast City; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Complimentary meals on shift

Uniforms laundered

6 complimentary hotel nights per year

Employee Assistance Program

Job summary

The Langham, Gold Coast is seeking a service-centric Porter to join our Concierge team. You will deliver luggage with flair, greet guests and provide accurate information on our rooms, services and local experiences in line with our high standards of hospitality.

Ideal candidates will have customer service experience, strong communication, a neat presentation, a full driver’s license for valet parking and Australian work rights.

Qualifications

• Prior customer service experience
• Strong communication skills
• Neat grooming and presentation
• Full driver’s license for valet parking
• Australian work rights (sponsorship not available)

Responsibilities

• Meet and greet guests and visitors to the hotel.
• Deliver luggage to guest rooms in a timely manner.
• Explain room features and hotel services to guests.
• Work collaboratively in a fast-paced luxury environment.

Skills

Customer service

Communication

Attention to detail

Driver's license

Australian work rights

Job description

The Langham, Gold Coast is seeking a service-centric Porter to join our Concierge team. You will deliver luggage with flair, greet guests and provide accurate information on our rooms, services and local experiences in line with our high standards of hospitality.

Ideal candidates will have customer service experience, strong communication, a neat presentation, a full driver’s license for valet parking and Australian work rights.