Bather/Dryer - Waurn Ponds

petstock; Geelong; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Additional Paid leave (up to 2 weeks)

Paid parental leave (4 weeks)

Staff discounts on health and wellness

Workplace banking access

Job summary

Petstock is seeking a passionate Groomer to join our team in Australia. You will provide high-quality grooming services to dogs, support the Senior Groomer, and ensure a safe and welcoming experience for customers and their pets.

Experience in grooming or dog handling is preferred. Flexibility to work weekends and public holidays is important, with opportunities to grow within a values-driven, pet-focused team.

Qualifications

• Passion for animals and customer service.
• Experience in grooming or dog handling preferred.

Responsibilities

• Provide outstanding grooming services.
• Support Senior Groomer in daily tasks.
• Bathe and brush dogs prior to grooming.
• Assist with customer service on the shop floor.
• Coordinate customer bookings in the grooming salon.
• Ensure safe handling and transfer of animals within the store.
• Work with the team to meet sales goals.
• Maintain a culture of safety within the team.

Skills

Customer service

Animal handling

Grooming skills

Sales orientation

Education

Grooming qualification

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Award-winning programs that support career growth, with a new leadership development program underway.

Team member, family & pet benefits across Petstock Group & Woolworths Group

Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Our team of pet pampering experts will support you as you hone and develop your grooming skills.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking

We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

• Provide outstanding grooming services
• Support the Senior Groomer in completing daily grooming tasks
• Bathe and brush dogs prior to grooming
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Assist with the coordination of customer bookings in the grooming salon
• Ensure the appropriate handling and safe transfer of animals within the store
• Work with the team to achieve and exceed set sales goals
• Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Confident being around animals as you will be exposed to dogs with lots of different personalities
• Motivated to take that next step in your career and willing to work hard to become the best Groomer you can be
• A relevant qualification is preferred but not essential - as long as you bring a positive attitude and a strong willingness to learn!
• Experience in a similar environment
• Our dog customers come in all shapes, sizes and weight, so you will need to be physically fit and have a good understanding of dog behaviours to ensure all interactions are safe for you and your customers
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products and animals up to 20kgs
• Flexibility and ability to work weekends and public holidays

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.