Bartender / Food & Beverage Attendant

MH Management (QLD) Pty Ltd; Port Douglas; On-site; AUD 47,000 - 65,000; Part time

Benefits offered by this job

Hotel discounts

Friends & family discounts

Healthcare offers

Retail discounts

Wellness support

Parental leave

Job summary

Oaks Port Douglas Resorts is seeking enthusiastic Food and Beverage Attendants to join our team on a casual basis in Port Douglas. If you love hospitality, you’ll deliver warm, attentive service and guide guests through menus to enhance their dining experience.

With shifts across breakfast, lunch and dinner seven days a week, you’ll be RSA-certified and able to work on weekends and public holidays. Competitive hourly rates apply, with bonuses for superb guest service.

Qualifications

• Previous experience as waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options.
• Serving Food & Beverages: Providing professional and efficient service while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Skills

Customer service

RSA certification

Communication skills

Reliability

Hospitality experience

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Food and Beverage Attendant (Casual)

Oaks Port Douglas Resorts are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. If you’re enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Key Responsibilities

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options.
• Serving Food & Beverages: Providing professional and efficient service while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details

• Breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.
• Responsible Service of Alcohol (RSA) required.
• Hourly Rates (excluding superannuation):
  • Monday - Friday: $33.85 per hour
  • Saturday: $40.62 per hour
  • Sunday: $47.39 per hour

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

At Minor Hotels, we value our people as the heart of our success. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.