Food & Beverage Attendant

MH Management (NSW) Pty Ltd; Australia; On-site; AUD 36,000 - 55,000; Part time

Benefits offered by this job

Career Growth

Hotel Discounts

Global Perks

Banking and Insurance

Wellness Support

Job summary

Minor Hotels is seeking enthusiastic Food and Beverage Attendants for Oaks Lake Crackenback Resort on a casual basis. You will take guest orders, recommend menu options, and provide professional service across breakfast, lunch and dinner shifts.

RSA certified team members with a friendly demeanor succeed in a fast-paced hospitality environment. Shifts include weekends and public holidays, with a roving roster and opportunities for career growth within Minor’s Australasian properties.

Qualifications

• Previous experience as waitstaff or bartending in hospitality.
• Current RSA certification.
• Reliable, friendly and professional demeanor.
• Ability to work in a fast-paced environment.

Responsibilities

• Taking guest orders and accurately recording preferences.
• Menu expertise and recommendations to guests.
• Serving food and beverages with professional and efficient service.
• Delivering exceptional customer service and guest satisfaction.

Skills

RSA certification

Customer service

Hospitality experience

Flexible roster

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Lake Crackenback Resort are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

Responsibilities

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options.
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject to change)

Breakfast, lunch and dinner shifts, rotating roster across Monday through to Sunday. Split shifts may be required on some days.

Responsible Service of Alcohol (RSA) required.

Hourly Rates (excluding superannuation)

Monday - Friday: $26.44 per hour
Saturday: $33.05 per hour
Sunday: $39.66 per hour

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holiday.

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.