Food & Beverage Attendant

MH Management (VIC) Pty Ltd; Australia; On-site; AUD 37,000 - 56,000; Full time

Benefits offered by this job

Exclusive hotel discounts

Global perks

Wellness programs

Staff trainings

Job summary

Minor Hotels is seeking a friendly Food and Beverage Attendant for Oaks Broome Hotel in Australia. This full-time role covers breakfast, lunch and dinner shifts with a rotating roster across seven days, including weekends and public holidays.

Responsibilities include taking guest orders, recommending menu options, serving food and beverages, and delivering exceptional customer service. RSA certification and hospitality experience are required.

Qualifications

• Previous hospitality experience is preferred.
• Current RSA certification is required.
• Strong customer service mindset and reliable.
• Professional appearance and communication are essential.
• Flexible to work weekends and public holidays.

Responsibilities

• Taking Guest Orders
• Menu Expertise and Recommendations
• Serving Food & Beverages
• Delivering Exceptional Customer Service

Skills

Experience in hospitality

RSA certification

Customer service

Professional presentation

Communication skills

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Oaks Broome Hotel is looking for an enthusiastic and service-driven Food and Beverage Attendant to join our team on a full-time basis.

This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days
• Responsible Service of Alcohol (RSA) required
• Hourly Rates (excluding superannuation): Monday - Friday: $27.08 per hour
• Saturday: $33.85 per hour
• Sunday: $40.62 per hour

• Previous experience as a waitstaff, bartender, or in a similar hospitality role
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holiday.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.

When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.

Explore more at: Minor Hotels Career Minor Food Career Minor Lifestyle Career Minor & MINT Shared Service Career